Customer Ratings & Reviews

The sound is great. They fail to connect to the iPhone more than 50% of the time. I have dropped many calls while using them. I will be returning these for sure and will go back to Beats.

I wish they came with the super small eartips for people with small ear cavities.

Just need to be able to use one or tte other bud without having to have both in

Excellent earbuds, but very costly. I used several gift cards to purchase.

Very comfortable and being able to adjust the bass is a plus

Trully amazing wireless earphones would recommend to anyone

PURCHASED LAST YEAR FOR MY HUSBAND AND HE LOVED THEM. SOME REASON THE CASE STOPPED CHARGING SO INSTEAD OF PAYING $100 FOR NEW CASE I JUST PURCHASED THE COMPLETE SET.

Upgraded from the previous version that was bulkier. Very very happy with thr purchase! Only downside is that the storage case does not double as an extra battery on the go, and only works as a charger when connected to power.

So far so good, hope it lasts, the case design could be a little studier.

They work well but dont last as long as the original ones

Let's crank up the frustration to make your dissatisfaction crystal clear: 1. It's downright infuriating when these supposed 'high-tech' earbuds refuse to connect the moment they're plucked from their case and nestled in my ears. Utter failure! 2. Then there's the mobile app, a complete disaster, which can't seem to find the earbuds that are literally inches away. 3. Don't get me started on attempting to re-pair them. The mobile app's re-pairing is a joke, utterly useless in remedying the connection debacle. 4. And the sound quality? Pathetic! Being shackled to only AAC codec is like listening through a tin can. It's moments like these when tossing them in the trash feels like the only satisfying solution.

One of the best product I purchased form Best Buy.

I had a pair of Bose Quiet Comfort earbuds, the first model. I lost one earphone and replace them with the Quiet Comfort Earbuds II. The sound is comparable, but these earphones don’t feel as secure in my ears as the first pair I had. Of course, it’s impossible to try them on without buying them but I would certainly recommend doing so, even if it means returning them later if they don’t fit well.

bought these for my daughter. previous apple do dicky ear thing owner. i rec'd a very rare admission from her that her old man may know what he's talking about. she loves them.

Great noise canceling and sound. I rank these so low because every time I go to use them when I ride my bike, they lose connection to my iPhone. I’ve updated all software, reset the earbuds, and completely reinstalled these to my phone three times. I can not count on these buds to work when I need them to.

Great fit but noise canceling only works when you are not talking

Very good noise canceling and easy to carry anywhere

Really nice headphones, they work very well! I use them eveey single day.

I bough these earphones based on the prestigious name of the brand and my personal needs. I wanted to use this item mainly for sporty events such as gym, bicycle rides, ocasional jogging and so. I have tried to adjust them using the ear aids it comes with. But the one the right ear it’s always falling down no matter how well I adjust it. Changed rubber rings but same result. Planning to return it.

great product noise cancellation is top notch actually sounds like I am wearing my over the ear headphones when I have these on. only issue is you can't use the left bud without having the right one in which I like to do to extend battery life. Hoping Bose comes out with some type of update which will allow this, and I will add the 5th star.