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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 4,183 reviews
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good product , comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as bose sport or as loud new features but more comfortable

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Just know you can’t use just the left one. You have to also have the right bud out to use the left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money will see how long they hold up unlike my air pod pros after a year you had to keep the volume down or all you would hear is cracking. Hope these arent the same way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to do better for phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re using these for just music they are awesome. But phone calls not too good

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Bose Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fitment of the ear buds. But not sure what’s going on with the left ear bud. It will just shut off when using both ear buds. I have learned to use one at a time at work so they make the whole day.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      I am sorry to hear that you are having difficulty with your product's connection. Have you updated the firmware of the earbuds and the case? If not, please do to address the issue. Steps can be found here, https://bose.life/3XITRuq. Please reach out to us if you require further assistance, https://bose.life/3BgUIIU. We would love to help.
      - Marvin bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product although a bit expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. Sound quality is wonderful and the ANC works a lot better than other pairs I've had. A tad expensive but worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality earbuds. The only problem I had is that I dropped the case and the lid broke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds vs Headphones Comparison

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good and Not as performing as good as headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fidelity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but I don't know how to take advantage of their loyalty via my phone,

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Top Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling and overall sound quality. Design is great! Stays fit in your ears and easy to operate from your phone and app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose vs AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my partner he has the apple pro air pods, he said the sound quality was great, but for small ears like his he felt like they kept falling out. He works on top of roofs always outside and sweating. His only issue was the fitting

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Nell.
      Thank you for posting. Proper fit is important for performance and comfort. Please refer to this link on how to do it with the QC Earbuds II. https://bose.life/3ue77cL. If you have further questions, just reach out to us here. https://bose.life/3UXLDwp. We would love to help.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent buds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and awesome noise cancellation. Nice an light and really comfortable to wear with decent battery life while using the ANC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing earbuds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. I love that you can change the tips and the bands. Noise-canceling is good, and the "Aware" mode is really helpful when you are at work.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Big sound small package!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound ! Lots of Low Bass ! And the noise canceling is amazing can barely hear my Zero Turn mower running even with no music !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi pretty good I will go to music. Do you have a minute just to call the other bedroom light is it today?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These r great allot of money and i cant get them to stay in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    bose great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound. bone do not fit like other colors. Love bose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a pair of head phones from store X and I’m very satisfied. They are high-quality and worth the money. The store also offered free shipping at that price so that’s a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Great fit but didn’t work out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pair fit in my ears comfortably. However the white noise was too loud and distracting. I returned. I have other Bose products, speaker & larger headphone that I love. This one didn’t work out though.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      I am sorry to hear that you have to return the earbuds. Here are some steps that could help with the issue you are facing, https://bose.life/3J5ovbq. If you require assistance in the future, just reach out to us here, https://bose.life/3BgUIIU. We would love to help.
      - Marvin bose

  • Rated 5 out of 5 stars

    The love of my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet again, bose hit the mark on another amazing product, one i will recommended of the day I die. I hope whoever is reading this ends up buying it, and falls in love with it. 

    I would recommend this to a friend