Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 4,183 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quiet comfort earbuds 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more comfortable and better quality sound than the previous ones from Bose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool lil earbuds, wish they stuck to the old full jell tips tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are great! Could be better with the controls but overall awesome buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superior

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound and comfortable for my small ears. Cant go wrong wirh these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best sound experience you could ask for!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, nice and neat! Very user friendly, couldn't be happier. The best sound experience you could ask for!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The battery is long lasting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and the sales a person was so friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality works better than last version. I’m not disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Nice

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice, got them as a gift for my boyfriend to wear at work. He loves them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quailty but there are some cons

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love great sounds quality and noise canceling above everything else then these headphone are the best out there. The only down side to these earphone is the mic. The mic pretty kuch picks up every sounds while on the phone.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, I am glad you love the sound and noice cancelling quality of your earbuds. You mentioned that the noise cancelling picks up nearby sound. If you have setup the Bose Music app, you can adjust the noise cancelling. The following link will show you how to adjust noise cancellation: https://bose.life/3F6GJZ4

      Liam - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Rocking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves to wear these earbuds while gardening & mowing the grass. Quite intertaining to watch sometimes! Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these, but...

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than an Airpods Pro 2 in audio quality and noise canceling, but aren't competitive when it comes to transparency mode.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality but ugly design.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds are the best noice canceling buds i ever tried. I just have small problem with design for years now Bose couldnt fix this design issue with its products they sound like $300 buds but they dont look like $300 buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Clear sound and deep bass

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit comfortably and stay in your ear . Clear sound and deep bass .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Cconstantly haven't connectivity issues! Sound is great when they are working but other then that horrible.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, the Quietcomfort II earbuds have Bluetooth 5.3 and a connection range of upto 30 feet (9 metres). It is unusual to hear that these are not connecting.
      You can find guidance here to ensure a perfect connection https://bose.life/3Y9J4rO
      Thanks
      Matt - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound and fit! My husband loves them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Realy loved the sound quality. Couldn't hear a thing! Overal great product and would definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    QC-II VS QC-I

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling and tremendous sound quality, however, the fit is difficult to get right. They constantly feel like they are going to fall out of my ears and I have tried all the different size adapters they come with. I've had the Bose Quiet Comfort gen I set and never had a fitment issue. That being said, the gen II is far superior is sound quality and noise cancelling than the gen I. I'm still debating about going back to the gen I, because of the fitment issue. Constantly feeling like they want to fall out of my ears overrides the superior sound quality of this product, in my opinion.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, glad to hear you love the sound of the QC Earbuds II! As well as testing all included sizes of ear tips and stability bands, have you seen the in-app tutorial? Please follow any remaining steps at https://bose.life/3KVxtrs. If you still have trouble, we have alternative sizes of ear tips/bands to try, so to learn more please reach out to us at https://bose.life/38Q1vZs so we can assist further. Sam - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose QC II provide excellent sound quality, great comfort and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Good but connectivity is unacceptable

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sound nice and have nice features but only the right earbud can be used by its self. If you try to use the left one alone they will simply disconnect because the bluetooth works by connecting to the right bud and the left bud connects to that. The fact that these earbuds are $300 and cant be used individually is completely unacceptable. And if Bose are willing to cut this corner, then who knows what other corners have been cut in this product or any other that they make.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your review. Independent earbud usage is available in the latest firmware update. Make sure you have the earbuds setup in the Bose Music app, and download the latest firmware version for the earbuds. If you need a guide our video here https://bose.life/3HzRFxL can help with how to update the earbuds. If you will require further assistance, reach out to us here. https://bose.life/3BgUIIU. We would love to help.
      Marvin - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great for the gym

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these a lot at the gym. Noise reduction is top notch and the features are easy to use, although they can be a bit sensitive at times.

    I would recommend this to a friend