Customer Ratings & Reviews
- Model:
- 870730-0010
- |
- SKU:
- 6512575
Customer reviews
Rating 4.3 out of 5 stars with 4183 reviews
(4,183 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Just OK
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Bose earbuds are great when they work. The Apple Bluetooth connection is horrible. I have to reset the product every time I have to connect them to my iPhone.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, I am glad you love your earbuds. It is surprising that you are having trouble connecting the earbuds via bluetooth. We have a great guide to get the best out of your bluetooth connection! https://bose.life/3DBD0R9
If you need further help, please reach out to our customer support team! https://bose.life/3nTDo5H
Liam - Bose Customer Support
Rated 5 out of 5 stars
Great sounds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a giveaway for our company. Winner loves them
I would recommend this to a friendRated 5 out of 5 stars
Great Earbuds Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful earbuds. Worth every penny. Only reason I returned them is because my wife purchased me the same ones.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friendRated 5 out of 5 stars
Durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durability-one earbud was washed and it still works.
I would recommend this to a friendRated 5 out of 5 stars
Bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this buds for my hubby which he likes so much.
I would recommend this to a friendRated 5 out of 5 stars
Boss the best
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work very well despite the time and everything
I would recommend this to a friendRated 5 out of 5 stars
Yu can trust Bose with your sound needs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live by my music and I have just naturally been giving more and more of my quality sound needs to Bose.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friendRated 5 out of 5 stars
Surpassed my expectations!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds had be recommended to me. I bought these for myself and they have surpassed my expectations!
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friendRated 5 out of 5 stars
Win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made i enjoy them i have yet to do anything other than walking but im sure they will do well in travel.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friendRated 5 out of 5 stars
Bose products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got these and have not had a chance to use them. But I always like the Bose products.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Awesome earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical Bose quality sound I have come to expect! Nice fit.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend Rated 5 out of 5 stars
Better and safe than airports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente product I feel more safety than regular AirPods.
I would recommend this to a friendRated 5 out of 5 stars
Bose Earbuds are an awesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose never fails to impress. A monmth later, I bought a pair for my wife !!!
I would recommend this to a friendRated 5 out of 5 stars
Gina
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son for Christmas. He loves them. Best thing ever.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friendRated 5 out of 5 stars
Bose Rocks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them; very happy with my purchase. Hopefully they'll last!!
I would recommend this to a friendRated 5 out of 5 stars
Very easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is for the ears 1 and 2. Is nice and smell good too. Ty for nice sound and will keep use it. Smell it.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray
I would recommend this to a friendRated 5 out of 5 stars
Long lasting head phones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is the best headphones I would get their product anytime.
I would recommend this to a friendRated 5 out of 5 stars
Sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and fit well (customizable), but not great battery life.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, but you’re not able to use just one airpod at a time because it keeps shutting off, especially when is the last one. And also when you’re on the call the other person can’t hear you.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're happy to hear that you've been enjoying the audio of your headset. While single earbud listen with the left ear is not currently supported, we are working on adding a feature that will let you use either the right or left earbud independently for listening and calls. If you already have the QC earbuds II and use the Bose Music app, you’ll be notified when this update is available in mid to late January 2023.
Tegan - Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 2 out of 5 stars
Good, not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. I absolutely hate touch controls. Every time I adjust the position of the earbud, I end up starting/stopping music or hanging up on someone. There should be an option to disable touch controls in the Bose app. Just like I can do with my old Google Pixel earbuds. I've also had problems connecting the earbuds to my phone. Sometimes I remove them from the case and they won't connect. Put them back into the case, close it, and try again. Then it'll connect.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Matt,
We're happy to hear that you're loving the great audio quality of your headphones. The touch surface is located on the outer surface of both earbuds, if you need to adjust your earbuds, you may not have the correct stability band and ear tip combo, check out our guide here: http://bit.ly/3EPCNez
As for the connectivity concern, putting the buds back into pairing mode is a great first step. If this persists, do not hesitate to reach out to us directly via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support











