Customer Ratings & Reviews
- Model:
- 870730-0010
- |
- SKU:
- 6512575
Customer reviews
Rating 4.3 out of 5 stars with 4183 reviews
(4,183 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
My second set
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the last generation. These did not disappoint either. Great performance.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friendRated 5 out of 5 stars
Mik
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality song i recommend cancelling noise i like very good
I would recommend this to a friendRated 5 out of 5 stars
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Christmas for my son. Had purchase Bose headphones in the past.
I would recommend this to a friendRated 5 out of 5 stars
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Bose and all their products. Just what I wanted for my dad.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
All around headset winner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life, quick connect, great sounds quality
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 2 out of 5 stars
Connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt stay connected as well as my jabra. I expected more. My older bose connected and stayed connected with no ossues.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We'd love to help with your connection troubles. Try the guide here https://bose.life/47OjChg and reach out to us https://bose.life/contact for support.
Nic - Bose Customer Support
Rated 3 out of 5 stars
Not a good buy for me
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are only good for listening to music when talking on the phone people don’t like the sound
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback! We’re glad to hear that the sound quality works well for music, but we’re sorry to hear that phone calls haven’t been as good. It sounds like there might be some issues with the microphone or call clarity. We recommend checking any firmware updates or troubleshooting steps to help improve call quality. If the issue persists, our support team is always here to assist you at: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Rated 3 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was beyond amazing!! It just was not for me and my ears. They kept falling out and would not stay in, i would have kept them if it wasnt for them not being a good fit for my small ears.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
It's great to hear you were impressed by the sound quality of the QuietComfort Earbuds II but I'm sorry to hear you've had issues with them falling out. This would suggest that you're wearing the wrong tips. We have a few different sizes of tip included in the box, and a sizing guide in-app which can be used to find the right size. If you come to the conclusion non of the tips fit, we also offer a alternate sizing kit.
If you need help with this, please reach out to our team via https://bose.life/3ET4mCs.
Kind regards,
Jeff - Bose Customer Support.
Rated 5 out of 5 stars
Bose best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them easy to use very comfortable light weight with a compact case easy to carry around in your pocket.
I would recommend this to a friendRated 1 out of 5 stars
Would not buy bose earbuds ever again
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ended up becoming a really expemsive paper weight im so disappointed at how much i spent on these for them to fail and refuse to connect to a blutooth source after a few uses they sounded fine didnt really get to use them long enough to give a more in depth review
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Sound cancelling for sure! Easy to setup and Bluetooth works well
I would recommend this to a friendRated 5 out of 5 stars
The Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was great. Selected the best product for my application.
I would recommend this to a friendRated 5 out of 5 stars
Loving it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm satisfied with my purchase. I will buy again. I'm in love with it.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Not good for iPhones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They actually don’t work good with iPhone for some reason take long time to connect and the sound it’s bad during phone calls
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Luis.
Thank you for posting. Sorry to hear about the connection and call issue you are facing with your earbuds. The earbuds are compatible with iOS 15 or newer. I would suggest that you clear the Bluetooth list of the earbuds and rebooting your phone to address the issue. https://bose.life/3RgsOEb. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
fair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Often disconnets when calling. Does not function as well when only using left bud.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Annon - if your QuietComfort Earbuds II are disconnecting on a call, try resetting the earbuds and rebooting your smartphone, which can stabilise the connection. Our team will be happy to assist you further regarding single-bud use: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Tcolon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service ! I will always shop there because I know that I will get the Best Price . Thank You
I would recommend this to a friendRated 5 out of 5 stars
Bose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great Could use a little help on the noise cancellation when talking. But it works great
I would recommend this to a friendRated 5 out of 5 stars
Bose ear bud's
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds. I use them every day sweat and all. Very sturdy buds Highly recommend these
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy does give the bedt products. I always shop here
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friendRated 5 out of 5 stars
Sweetness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it's awesome and I love the color and I always wear it when I go jogging
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend











