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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best quality out of competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they beat Air Pods Pro and the new Galaxy buds. Great sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds I purchased in a while the noise cancellation is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent and better than airpods, the noise control is so amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Easy to pair and use. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audiophile worthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I have herd and owned. Almost total noise cancellation with awesome musicality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get something else

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money on this garbage. Trust me. It looks cool and cool design, but it will break down on you very fast.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      I'm surprised you're having trouble, but we'd love to help you with the earbuds. Contact us https://bose.life/38DNELy for help with them.

      Nic - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Noise canceling is mid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the orignal comfortquiet ear buds and the noise canceling was so much better on those. On an airplane ive toggled between quiet mode and aware and there is no difference. Im really disappointed in these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, if you are experiencing any issues with the noise cancellation on the earbuds, be sure to check out our troubleshooting suggestions from our support website: https://bose.life/3MgcgL5. It is also worth checking that you have the best sized ear tips and stability bands attached to your earbuds, as the right combination will help create a seal in your ear which will contribute to the noise cancellation performance. Should you need further assistance, please contact our technical support team, who will be happy to assist you: https://bose.life/3pvJTzP.

      Liam - Bose Customer support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unnecessary headache. Do not buy these.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy these. I have connection issues at least once a day. I have to reset the my Bose app, reset the earbuds, and reset my phone regularly to get these to work on my iphone 14.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, to fix any connection issues with the QC Earbuds II, please follow all steps at https://bose.life/3qoM05r. If the problem persists reach out to us at https://bose.life/38Q1vZs and we'll be happy to assist further! Sam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    DD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Bose headphone 2 real good and they have a good noise canceling on them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds II

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation feature. Definitely would recommend. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbud 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are outstanding quality and well worth it the sound deadening works fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blocks out riding Mower sounds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. ANC is crazy good. I wore on my riding mower and really couldnt hear it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality Bluetooth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these but for 500 plus I expect the blue tooth connection to be perfect. but it sucked, always loosing connections and very hard to reconnect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for workouts and watching movies on airplanes and they work great.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after 1 month kept disconnecting! Trying to return now!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Infection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually got a severe ear infection from using these

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What made me buy these was the sound and overall review day they are top of the line. Not true they cost me 260.00 and they are bad

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, we are sorry to hear that you're disappointed in your product. If you would like any product support, please reach out to your local Bose product support team via https://bit.ly/3UNtwsQ

      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbud. Very good noise cancellation.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbud. Great noise cancellation and easy to use. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelation lots of different ear tips to customize to my ear shape

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had mine now for about 3 months and they’ve been nothing but trouble. They continually drop connection , one plays the other doesn’t. I’m returning them tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for reaching out. It is surprising that the earbuds would not stay connected. I am sorry to hear you have decided to return the earbuds. We have a great article that will help make sure you stay connected to your earbuds: https://bose.life/3xZTmAe

      Liam - Bose Customer Support bose