Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sound great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound it is amazing how Bose can make these tiny earpieces sound so good!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose earbuds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better sound quality than airpods pro 2 and works both on apple and android.
I would recommend this to a friend - Pros mentioned:Sound quality
Definitely worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling and a great fit. Audio sounds amazing. Highly recommended
I would recommend this to a friend - Pros mentioned:Sound quality
Killer earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds for me! ANC is no joke!!! The sound quality is great, also!
I would recommend this to a friend Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, good technology (it announces who is calling from your phone) but noise canceling isn’t as good as my Sony. I bought these to mow the lawn, but it really doesn’t cancel the nouse from the mower. The Sony does.
I would recommend this to a friend- Cons mentioned:Charging
Bose EarPods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound, problem when are charging I don’t recommend this ear pods sorry
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Elman - your QuietComfort Earbuds II should not produce poor-quality sound, and should charge correctly. If this is not happening, try resetting the earbuds. If that fails, please contact our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Killer sound, kills the sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great, and great noise cancellation. Comes with everything you need
I would recommend this to a friend - Pros mentioned:Sound quality
best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best head phones I have ever used. got a pair for my daughter and my wife
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellents, great for daily workout and the cancellation noise is great too.
I would recommend this to a friend - Cons mentioned:Connectivity
In a week they stop working.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A week... only one hearing aid works... The left one stopped working and it's a problem to connect them to the iPhone every time they are going to be used
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jose,
This is not the experience we would expect. Do ensure that your stability band is on correctly, if not, this can interfere with the charging connections. Your product comes with a 1 year warranty and a lifetime of support, if you require additional assistance, do contact us via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
PERFECT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confort, excellent sound, small case and just great the NO NOISE..Amazing.!!!!
I would recommend this to a friend - Pros mentioned:Sound quality
No
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No comment,the sound cancellation is good ,this is my best bose QC earbuds ll
I would recommend this to a friend Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally already broke after a month. Went for a run and it rained a little bit and now the left one doesn’t work. Hopefully Bose is sending me a replacement
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Justin, I'm sorry to hear your earbuds broke after being water-damaged, the Bose QuietComfort Earbuds II are IPX4 rated which means they Provide a limited amount of protection from liquids entering the product. The protection is up to and including splashing water from 360 degrees of direction for a limited amount of time. It is not intended to provide ingress protection from liquid jet streams or liquid submersion. The IPX4 rating is not a permanent condition and resistance might decrease as a result of normal wear.
If you have any other concerns, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Junk earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose used to be a great brand but after two pairs of ear buds that are junk it doesn’t seem to be a brand i’d buy again. The 2nd pair i bought is a year old and left earbud is full of static and sounds like crap. Waste of $300 apple earbuds are way better and less expensive.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Scott, I'm sorry to hear that two sets of your Bose earbuds have had issues. If the left bud of your QuietComfort Earbuds II is producing static, then this could be due to the "noise floor" that is present in all electronics with active technologies such as noise cancelling. However, so that we can take a closer look to see exactly what is happening, please contact our support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Waaaaayyyyyyy better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waaaayyyy better then the last version. I do miss the wireless charging.
I would recommend this to a friend - Pros mentioned:Sound quality
POOR QUALITY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound extremely poor quality I pushed this on December 31 and today is January 31 and they broke already don’t buy amazing sound quality poor made material
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
This is not the experience we would expect. You have a 1 year warranty and a lifetime of support available for your product, please contact us so we can assist you with service options. You can reach your local support via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
Big things in a small package
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality perfect for working out at the gym or just working
I would recommend this to a friend - Pros mentioned:Sound quality
Re
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite set of bose ever made i love the noise cancelation
I would recommend this to a friend Broke after a few weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old sony xm4 broke, got these as a replacement. The ANC is not as good, but that may have to do with probably getting a bad pair since they broke right away
No, I would not recommend this to a friend- Pros mentioned:Bass, Fit, Sound qualityCons mentioned:Connectivity
Better design but connectivity issues
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initial impressions were all positive. The QC2 buds are more slim and I feel a better fit than the series 1. They feel much more secure in my ears and hold up to any strenuous workouts. The overall sound is of course outstanding as is everything Bose makes. Bass is solid and you can do small adjustments via the Bose app. Noise cancellation is also better than its predisessor. I also like you can now skip forward and backwards to songs and not have to pick one or the other. What I am having issues with is the synching of the buds to my phone. I did not have this issue with my previous QC1 buds. I did update the software after receiving them just to be clear. They do connect but its been at least three times now they have failed to connect and I had to re-pair them. It becomes an issue if you dont take the charging case with you for instance into the gym etc. The noice cancelation still will work even if not paired. Otherwise these are outstanding, but obviously connectivity is key. Ill continue to use them and hopefully an update can fix this.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there, it's wonderful to hear about your praise for the QC Earbuds II! I'm glad you've enjoyed using them for your workouts so far.
Updating the product to the latest available firmware is always the best thing to do, and this will help you receive all new feature releases and general fixes. In regard to your Bluetooth connectivity situation, could you try the steps at https://bose.life/3qoM05r to resolve the problem? If you notice this continues, do not hesitate to reach out to us at https://bose.life/38Q1vZs, where we'll be more than happy to help you further!
Thanks,
Sam - Bose Customer Support