Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an upgrade from my samsung galaxy buds pro, but this is not an upgrade. The noise cancelling is awful compared to cheaper earbuds, including my old galaxy pro's, the sound quality is okay, but not what I would expect from Bose. The left earbud will not stay connected unless you have the right one in as well. The battery life of the earbuds is only about 4-5 hours on about 70% volume. I dont know if its because I have an Android phone, but I would not recommend these to anyone.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancellation earbuds, good looking, best sound
I would recommend this to a friend - Pros mentioned:Sound quality
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality yes best sound and control very useful
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose quietcomfort earbuds 2 have the best sound quality!!
I would recommend this to a friend - Cons mentioned:Connectivity
Very nice sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But Unfortunately, it does not support wireless charging.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beat comfortably headphones you can buy , better than apple
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my situation. Great sound for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound and really great noice cancelation!
I would recommend this to a friend - Cons mentioned:Price
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad sound quality, super expensive, the last version were the best kind and they have them on line but they not available
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I am sorry to hear you were not happy with the sound quality of the earbuds. We have a great guide that I am certain will ensure the audio quality is at the best the earbuds can offer: https://bose.life/3okuVfP
If you still are not happy with the audio quality, please reach out to our customer support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
- Pros mentioned:Sound quality
Best noise cancelling earbuds ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cancels noise as well or better than my over ear 1000xm4
I would recommend this to a friend - Pros mentioned:Sound quality
Bose headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones, great sound quality. With the money spent
I would recommend this to a friend Surprisingly meh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear blew out, left ear doesn't like working without right ear so its tricky but still useable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are experiencing issues with your QuietComfort Earbuds II right bud.
Please try to resync and reset the earbuds, following these steps: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001c0obAAA&language=en_US
If that doesn't help, please contact our support team directly: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds have great sound but they do not stay in the ears securely. They also disconnet without reason.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your thoughts on our earbuds. We're pleased to hear that you enjoyed the sound quality. We recognize the importance of achieving a secure and comfortable fit, which is why we offer alternative sizing kits for ear tips. If you require further assistance or would like more information about our alternate sizing kits, please don't hesitate to contact us. We're here to help.
Eric V. - Bose Customer Support
Not apple friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I wanted they aren’t apple friendly I like to use one headphone at a time these aren’t what I like
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
The QuietComfort Earbuds II can be used together or separately, you can enable this feature to use a single earbud within the Bose Music app, you can find further information here - https://bit.ly/3vxJJeI The QuietComfort Earbuds II are also compatible with Bose iOS and Android devices. If you have any additional queries you can reach out to us via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound, wish had more bass, but love this item
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great produce, love it. Does exactly as advertised.
I would recommend this to a friend Works until they don’t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a few weeks and then I could hear who I was talking to, but they could not hear me. I’ve tried disconnecting and reconnecting, reinstalling everything…. And nothing has worked.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Tyler, If you are experiencing issues with audio during calls. I recommend checking out our article on wearing and adjusting your earbuds: https://bose.life/3YqSTSL.
Should you need further assistance, please be sure to contact our technical support team who will be happy to assist you further: https://bose.life/3JG5w8x.
Liam - Bose Customer support
- Cons mentioned:Connectivity
Bad IOS connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good for iOS phone. Would not stay connected to my iPhone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we are sorry to hear that these are not staying connected. These use Bluetooth 5.3 with a connection range of upto 30 Feet (9 Metres). You can follow the steps here
https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001c0yyAAA&language=en_US to get the best connection from the earbuds.
Thanks
Matt - Bose Customer Service
Nice noise canceling, poor calls...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I have is that the call quality stinks on these. People on the other end have a hard time hearing me. otherwise, love these.
I would recommend this to a friendBluetooth nightmare
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe it is because I have an Iphone but it will without warning discount from bluetooth especially when I am on a phone call. This by the way is without moving around.
No, I would not recommend this to a friend