Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Bose earbuds are not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbud is defective; it doesn't work, and others can't hear you when you talk on the phone.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to see that others can't hear you when you call them, Israel! Make sure the mic holes on your QuietComfort Earbuds II are not blocked. Failing that, please contact us for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Very dissatisfied product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchases on April 8, 2023 It’s been four months and I already having problems with the earbud one doesn’t hold a charge and the other side has a lot of static
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Leonel. I recommend that you check that your earbuds' stability bands are firmly seated on the earbud, if the stability band is not flush to the earbud it can cause the earbud to sit incorrectly in the case, preventing it from charging. I also recommend that you try some of our troubleshooting suggestions from our support website: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000000haroAAA&language=en_US.
Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR.
Liam - Bose Customer support
Total Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Under no circumstances should you buy these ear buds. The right ear stopped taking a charge less than two months after I wasted $200+. Absolutely NOT worth the money!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, I am sorry to hear that your right earbud stopped working. We have a great guide that I am confident will get your earbuds working as they should be: https://bose.life/3WDMaFi
If you still need help with this, please reach out to our customer support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and setup. I definitely recommend this product.
I would recommend this to a friendchanone1
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This earbud is suck not well working well at all I will not recommended to anyone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. I'm sorry to hear that you are having difficulty with your earbuds. To diagnose and troubleshoot the issue, please get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Product was as described
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were as described and worked great. I recommend them and the quality are great as well.
I would recommend this to a friendBose ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The call sound was the worse and I love Bose products. It was the worse Bose product I’ve ever purchased.
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these headphones, My beat pro bud were way better with noise cancelling and sound. Also they were $180 cheaper. Very disappointed in the bose.
No, I would not recommend this to a friendAwesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are costly, but definitely well worth every penny. The sound proof is awesome.
I would recommend this to a friendGreat overall product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just waiting for the firmware update to come out to allow both to work on their own.
I would recommend this to a friendBb offering potential $400 for review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I review for a "chance at winning $400" so that's what I'm doing
No, I would not recommend this to a friendBe careful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were either poorly made or defective when they arrived. When on silent mode, if someone closed a door, there was a thunderous/deafening “boom” that would hurt my ears.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
This is not expected behavior from the earbuds, and we'd be happy to look into this with you. Please contact us https://bose.life/38DNELy for help with this.
Nic - Bose Customer Support
Great before they broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month and there's already a static noise in the right piece. Of course Best Buy is no help unless I pay them more money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi JarrattW, I am glad to hear you enjoyed the QuietComfort Earbud IIs.
Sorry to hear you are having an issue with static in your right ear, we would love to assist you with this so please reach out to us and we would be happy to help.
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Must buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. I recommend you buy it! Stop thinking about it and buy it!!
I would recommend this to a friendNo good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left bud stopped worked. It says i can no longer return it bcus i bought it 3 months ago. $300 down the drain
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Shane, we can help with your QC earbuds II, our product support website includes various troubleshooting steps and suggestions that can help. I'd recommend checking out this particular article on earbuds that stop working: https://bose.life/47P5fZm. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Terrible battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible battery life, headphones have a design defect and tried to return to bestbuy and they refused because they are outside of their 15 days return policy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey,
The battery of the earbuds is rated to last up to 6 hours with noise cancelling on, at typical listening volumes. With a further 3 full charges in the case. If you're getting that, please try the steps here https://bose.life/3H74sZa or contact us https://bose.life/38DNELy for support.
Nic - Bose Customer Support
Bose Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my best product choice. This product performed better than expected.
I would recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Does Lightning Strike Twice with the Bose Earbuds?
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a word, yes. It’s not very often that you find a set of headphones that you absolutely love and think that it’s the best product there is until a new iteration comes out. Bose has done a terrific job with this latest iteration of their Quiet Comfort Earbuds. Set up is easy, download the Bose Music App, turn on your device’s Bluetooth and you can easily connect the Bose Quiet Comfort Earbuds II to that device. The sound quality is excellent. The build quality is excellent. The little charging is excellent. Battery life is excellent. These earbuds are very comfortable for long term usage. There are multiple EQ settings you can set as well. The negative to that is the need for a separate app to set up different profiles depending on the use. I use the Quiet setting quite often and it really does completely dampen all sounds around you. These are comparable to over ear headphones in my opinion and they do a terrific job simulating this. The sound quality is so good on these. These are a great product and a great example of a new iteration of an existing phenomenal product!
I would recommend this to a friend Started out great but imbalance and pairing issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for the first week, then started having imbalance of audio fade between earbuds and multiple pairing issues even after multiple software updates, going to return it!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, pleased to hear you've enjoyed the QC Earbuds II so far! In regards to Bluetooth issues, have you tried the steps at https://bose.life/3NAsSw8 to help with pairing? If you feel as if there is an imbalance, please try a reset as shown at https://bose.life/3EvfWDD, or reach out to us at https://bose.life/38Q1vZs so we can assist you further. Sam - Bose Customer Support
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this for jammin great music then I’ll use AirPod pro 2 for audible books
I would recommend this to a friend