Customer Ratings & Reviews
- Model:
- 870730-0010
- SKU:
- 6512575
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
bose are the greatest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the bose headphones are simply just amazing and i would recommend to anyone
I would recommend this to a friend - Pros mentioned:Sound quality
Bose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome and the sound quality it's great. A must !!
I would recommend this to a friend - Pros mentioned:Sound quality
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was great, and the noise cancellation was top notch. Returned them because they would not stay in my ear.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Precilla, happy to hear that you liked the QuietComfort Earbuds II's sound and noise cancellation! I'm sorry to hear about the issues around the fit; here are some things to try if this issue occurs: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001brKkAAI&language=en_US. Regards, Fiona M. - Bose Customer Support
Comfortable with very good sound.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have excellent sound and noise cancelling. They fit easily in my ear, create a seal so no noise gets in, but also has an "aware" feature if I don't want noise cancelling. I have tried several different high end earbuds, and these are by far most comfortable and do not have to be twisted into the ear canal to stay in place.
I would recommend this to a friend- Pros mentioned:Sound quality
Bose the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is so much better.... good update l love it
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
has issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant buzzing in left earbud, serious connectivity issues but when they work the sound quality is good.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for your feedback on the QC Earbuds II. I'm sorry to hear about the constant buzzing with your left earbud and the connectivity issues you experienced. I understand how frustrating that can be. Have you tried troubleshooting the issue by re-establishing the connection with your media device, or tried updating the firmware?
If those options do not help, please do not hesitate to get in touch with us, we'd be happy to help! Head to https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
- Pros mentioned:Sound quality
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well and happy with the product. Would recommend to anyone looking for good quality sound
I would recommend this to a friend - Pros mentioned:Sound quality
I love my Bose QC esrbuds ii
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Bose earbuds sound great but the app needs aome modifications
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound, HOWEVER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds have good sound. However, this is aniut it for the pros. For the price, you would think it would fufill the basic function of properly staying in your ears. However, it simply doesn’t. There are much better options out there than Bose. The earbuds are a bit overpriced or the quality and have it drop out of your ear with light movements like fast walking is never a good sign.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We appreciate your feedback regarding our earbuds. While we're glad to hear that you found the sound quality to be good, we're sorry to learn about your experience with the fit. We understand that achieving a secure and comfortable fit is essential, so we offer alternative sizing kits for ear tips to accommodate different ear shapes and sizes. If you need further assistance or information about the alternate sizing kits, please feel free to reach out to us.
Eric V. - Bose Customer Support
- Pros mentioned:Battery life
Best earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding earbuds I’ve had. The battery life is great as well.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose QuietComfort II Midnight Blue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds rock and the noise canceling feature is awesome!
I would recommend this to a friend - Pros mentioned:Sound quality
jh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great sound quality still not sure about phone calls incoming and outgoing
I would recommend this to a friend - Pros mentioned:Sound quality
Love them.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds! Perfect sound and easy to use. Well worth the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried a few earbud and these are by far the best ones I’ve ever had!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Earbuds review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best ear buds I have ever own, best purchase of my life
I would recommend this to a friend Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound clarito, confortable,price accesible,good purchase
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Worst BOSE product ever!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good but they lose connection constantly. They will not stay connected to your phone. Issues include not being found when pairing, wont pair when found, when it does pair no sound will come out of them. Ruined ALOT of workouts because no music due to these crappy headphones. Called BOSE multiple times and they fix them but they will always stop working.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for leaving your thoughts on the QuietComfort Earbuds II. It's great to hear you liked the sound quality but it's disappointing that you had issues with constant connection loss. That's certainly not intended of the product and not normal behaviour.
If you continue to have problems with this, please reach out to our team via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
- Pros mentioned:Sound quality
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have great noise canceling modes, from adaptive to complete silence
I would recommend this to a friend - Pros mentioned:Sound quality
Not bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound when listening to music love them.. talking on my cell phone not so much.. lot of calls people cant hear me
I would recommend this to a friendBrand response from Bose Support
Posted .Hello SallyF,
I am glad to hear that you love the sound quality of the QuietComfort Earbuds II, and sorry you are having trouble during phonecalls.
I invite you to check this article and to try the troubleshooting steps to see if your issue can be resolved: https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000OydAFAAZ&articleId=ka08c000001brHqAAI
If it doesn't help, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Not Worth the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. After a quick test, I placed them on charge. After 15 hours they only showed 70% charged. Used them and almost depleted the batteries, charged for 24 hours, still only showed 80%. Just don't think that should be the norm for $250 ear buds. In the sound, if I take one out to talk, it has some static and it takes placing them back in the charger for a couple min to reset. I have used them a few timws now and the batteries last abot 3 hours, constant use, and static is present. I plan yo return after today if they are not fully charged and static is cleared.
No, I would not recommend this to a friend