Customer Ratings & Reviews

The Bose QuietComfort Earbuds II are darn near perfect - great fit, excellent sound, and the noise canceling is better than my Sony WF 1000XM4s. AND.....Best Buy shipping and customer service is far superior than Amazon! Keep it up Best Buy!

Best Earpods I have ever owned. Fit right into each ear correctly and the Bose system tells you if you have a good fit in each ear. The bass sound is exceptional and has added a new dimension to my music. Would highly recommend.

I have tried different name brand earbuds and these are the best. I like that you can control the bass, treble and mids! The bass sound great and the cancel out noise!

They sound great, but my pair stopped charging after 11 months. Still troubleshooting, but hopefully, the warranty is up to par.

Comfort and noise canceling is excellent. Battery life is the only reason for 4 instead of 5 stars

As anyone would expect from BOSE the sound qulity is unmatched! But with this new gen bud the fit and comfort now equals the sound quality. IF you truly enjoy your listening pleasures you owe it to yourself to try the BosE QuietComfort Earbuds II.

Okay, I purchased these for my husband and now I want them. I am going to return to the store to purchase a pair for me. These are such great noise cancelling in ear headphones. Not only do they perform well but they are extremely comfortable

Bose had come thru again. They have listened to their consumers and brought out a smaller earbud without loosing any sound quality. The only thing I find wrong with them. I can't listen with the left earbud independent from the right, otherwise it's a great product!

Top quality earbuds made out of durable top quality materials. The sound quality is exquisite, and thanks to the battery life im able to listen to music for hours and hours.

Best earbuds on the market and this is coming from a Airpod Pro 2 owner!!!!

Great price!! Battery life was great sound was great

These headphones are disappointing. While I was blown away by the sound quality and noise cancellation at first, I've had nothing but trouble with these earbuds. First, they constantly disconnect. I have had them for a month now and twice I've had connection issues so servere that I thought they were permanently broken. But even if I got a pair that didn't have connection issues, I would still be frustrated with these headphones. There's no way to tell how much charge is on the case. Not in the app, nothing until the headphones stop charging. Second, there is no way of telling where the battery is without opening the app. Yes, is tells me when I first put my headphones on, but then the next thing I know I'm in low power! Third, the controls are finicky. Sometimes it lets me do the press and hold function, but more often than not it doesn't. Adjusting the volume via earbud is cool though. All in all, two stars. I'm disappointed in these headphones, but they do have some cool features.

and noise cancellation is great. Easy to lose, though. Dropped the case with buds in it on an airplane. The case opened and buds fell out. Worse, the case closed back up, and I didn’t notice the buds weren't in there for a week. My own stupidity for not checking, but that was a little too easy to do.

I bought these for my mom and she absolutely loves them, they have really good ANC and they have excellent call quality. The only gripe she has is that when she talks in a call the other person can hear the background noise

Great sounding with decent full bass. ANC works great. Works with both Apple and Android, but do sound better with Apple and Apple Music. Transparency isnt bad, but Apple Airpods Pro 2 are better as well as Samsung Galaxy Buds 2 Pro.

Amazing Fit and Amazing Sound! I originally was gonna get the over the ear version of these, but these work out better for working out and being at work.

The sound is good quality. They stay in my ear pretty well. I just can't figure out how to get the sleeves on.

I normally don’t do well with earbuds but these are actually comfortable and they stay in my ears. The ANC is god tier (it blocks out everything). My husband keeps trying to steal mine to replace his QC 1.

These are the best ear buds ive ever owned. Im blown away every single time I use them. I would recommend these to anyone that has a smartphone. They are so comfortable that I commonly forget they are even in.

These were great for the first few days - great noise cancellation, excellent sound, and comfortable. Then, there was a forced firmware update (there's no way to prevent these updates). Returned them two days later. Suddenly, the earbuds could no longer reliably connect to the app. It worked fine when first out of the case, but within five minute, the app did not know the buds existed. The ANC was also degraded. During quiet sections of music, there was now an audible hiss. I exchanged them and the same thing happened when the firmware was updated on the replacements. Read several reports online of similar issues. Guess I'll stick with their biggest competitor. For the price, I expected so much more.