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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,183 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose QC Earbuds II

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QC Earbuds II does a good job of cancelling outside noise. They also come with 3 different size ear tips and ear bands so you can customize them to fit your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overrated overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. To pay that much money and not be able to use each earbud by itself is ridiculous. I wil say it’s the best ANC on the market but who cares at that price point. I was satisfied with Soundcore Life Note 3i for way cheaper

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review. The QuietComfort Earbuds II can be used independently of one another, via Independent Single-Bud Use. This feature lets you switch between your left and right earbud, and if one earbud runs out of battery, the other will automatically take over. To access Independent Single-Bud Use, please update the software on your QuietComfort Earbuds II to version 1.3.26 or later. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned Bose earphones for 7 years now... it's just getting better. This new model, the sound is so crisp and perfect. It fits my ear and doesn't fall even when I workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is bliss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these bose ear buds ,o ce i tryed them out i loved the sound everything was Cristal clear ,you cant here any noise just pure music . I love them so much i bought two extra pairs one for a friend for his 70th birthday witch he loves hes very much into music . He thanks me everytime he sees me .and another pair for my nebor so when he is on the tractor heres only music not loud motor.i bought two head phones one 750 whatt jbl speaker two wrap around your neck bose speakers and a smaller bose floor speaker . I love everything bose just because of the sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and excellent noise cancellation easy to pair and very good comfort to wear Easy fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    A Disappointing Bose Audio Journey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for the QC II's given Bose reputation for quality, but the cons outweighed the pros for me unfortunately and I returned them. Pros: Sound is great, can customize Bass etc in the app. Class leading excellent Active Noise Cancellation. Cons: Expensive. Bulky case. Bose App connection issues. At certain frequencies the ANC causes a loud uncomfortable 'pop' sound, such as when closing car door. They seal way too tightly in ear canal causing pressure after wearing for >1 hour. No ability to connect to more than one device.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your experience with the QuietComfort Earbuds II.

      I am glad to hear that you love the sound and noise cancellation of the earbuds, and sorry you are experiencing connectivity and audio issues in certain situations. Also, if the fit is not comfortable enough for your ears, please try the provided the other eartip sizes or contact our support team to receive the alternative sizes (XS or XL): https://bose.life/contact Best regards, Lau - Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good For The Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good and these paired easily with my phone. One seems to slip out of my ear a bit. Sony is supposed to have much better noise canceling, but I noticed nothing better over Bose and Bose has better sound in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit

    Rated 5 out of 5 stars

    4000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sealed fit, with a smaller design. They look good, and have deep bass, a rich sound. That’s what you can expect to get with these solo concert speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great. Nice and quite at the gym and doesn`t fall of ears when running

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ditch your airpods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound and an app that works well. Integrates as well as AirPods but with the better sound quality of Bose. Battery in the buds and in the case last ridiculously long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good , connecting okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality it’s great , minor connection issues now and then

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these looking for a better sound quality than my normal choice of Beats. By far better Bass and sound. Only down fall is conductivity with my iPhone with left ear piece. I’m still getting used to them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value that lasts

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and wonderful quality. Bought these over two years ago and they still have wonderful sound quality and the noise cancelling is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit nicely in my ear. They are comfortable and the sound quality is great. I love the ease of use. One tap and the music stops. Touch again and they are back on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My go to headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has always been my go to company for sound quality. These headphones do not disappoint. The size fits my ears just right and stay in during workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great price and ear buds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancelling and everyday use earbuds! Durable set and improved size compared to previous versions.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality and they fit great! These are by far much better fit than the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Canceling!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never really used any Bose earphone products, only speakers. But I have to say these quiet comfort earbuds 2 are great. The sound quality is great, and the canceling portion is phenomenal especially on a plane. Especially when you want to block out outside noise. Definitely recommend. If you never used canceling earphones, they do take a bit of getting used too. So maybe listen to music using one earphone while getting used to the cancelling portion. Yes, you can use one earphone, which is a great feature. Answering phone calls, adjusting volume is very easy and a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Grear earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is Great and the smaller size is much more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    QC2 Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm conflicted with my purchase of these Bose QC2 earbuds. As a life long Bose supporter, I had high hopes for these headphones, and sound performance/noise cancellation wise they did not disappoint. The problem I ran into with these was in regards to connectivity and both headphones working seamlessly each time of use.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's great to hear that you are a life long Bose supporter.
      It's good to hear that the sound performance and noise did not disappoint you.
      The Quietcomfort II earbuds use Bluetooth 5.3 and have a connection range of upto 30 feet. It is unusual to hear that you have connection issues with these. You can find guidance here https://bose.life/3LabUFq to ensure a perfect connection.
      Thanks
      Matt - Bose Customer Support bose