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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,183 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best wireless Bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far is the best wireless Bluetooth I have ever. I have AirPod pros and the Sony and this by far is the most comfortable and offers the best sound quality 

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Its fantastic, BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones, but there are shortcomings. The app is not finished and it shows, not to mention uf you want to use one earbud, it must be the right one. Bose stated they will eventually add support for solo listening with the left, but that is yet to happen. Otherwise great noise cancelling and easy UI.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellant sound quality and comfortable fit. switched from apple airpods and quite pleased

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best earphones best sound comfort recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for a gift, so I can’t give a first hand review, but she said they are comfortable and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have ever bought. The sound is nice and crisp. The earbuds fits comfortably in my ears. Worth it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Bose - QuietComfort Earbuds II

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are best noise cancelling ear pods I've ever had. Bose sound quality as always excellent. Connection can break oddly at times but never when in use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My go to!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go to for airplanes, running, phone calls, you name it! Love the noise cancellation and the way they fit in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Gadget guy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces produce great sound and are very comfortable to wear, but on occasion have a hard time pairing with blue tooth devises including apple iPads, so be prepared to try multiple times before the ear pieces pair with your blue tooth devises. Overall good earpieces

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi,

      I'm really glad that you're enjoying the great sound and comfort from the earbuds. I'd suggest trying the steps here https://bose.life/3Q1J3pf to help with connectivity, and if needed you can reach out to us https://bose.life/contact for help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth every penny

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones the noise cancellation was top notch. The bass levels that it produced as well are excellent especially for wireless earbud.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ear buds. They have clear sound and good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but connecting between devices can be a little off at times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling earbuds I could find. Excellent for all of my needs. Worth the extra price coming from JBL earbuds. I use these at the gym regularly. Switching between noise canceling and aware comes in handy. Great for flights when I want to keep my earbuds in and toggle the noise cancel on and off. Audio is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Impressive Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound, they hold very well in ear. Very impressed with quality, noise cancellation works great, also nice to be able to adjust equalizer through the app

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Cancelling was way better than I thought it could be with ear buds. Sound is great, battery is great and controls are great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best on the market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every day, for hours, amazing comfort, somtimes i forget i even have them in. Amaing sound and base quality 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received these as a replacement, so far so good. They are alot smaller than the previous pair I had, quality is on point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great noise cancellation with flaws

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aa you have heard noise cancellations is great and fitting is comfortable too but there are lot of flaws like big case, poor build quality of case, you have to use right earbuds first, app doesn't show battery percentage for case, no wireless charging or multipoint connection, only ssb codec support, no 360 or any kind of spacial audio.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm glad that you are enjoying the comfort and noise cancellation. If you prefer to use an independent single bud, it will be supported in a future firmware update. The ability to switch left and right buds between primary and secondary for independent single bud use will be available in this future update.

      Should you need further assistance, please reach out to our technical support teams, who will be more than happy to help you.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    what are you waiting for to get yours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best of the best have really improved on their design and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Clear. Bass is descent. Noise canceling is good

    I would recommend this to a friend