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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 4,183 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good than apple airpods, very comfortable and has good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling feature was a game changer. Almost completely blocks out background music and noise at the gym. I think they are a little hard to clean and sound can get diminished even with a small amount of build up. It's almost impossible to keep them from getting any kind of dirt, no matter how much you clean your ears! After almost 18 months I am seeing some trouble with connectivity. Some days I have to "forget" them on my iPhone and add them back in order to connect. Phone calls are becoming more difficult because of bad connection to phone. I think I got my money's worth and will get another pair from Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and noise cancellation. Works good for working out and running on treadmill.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    One major flaw - noise cancelling always on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't turn off noise cancelling. If a very quiet room you will hear some small level of noise because of that. Also in the wind these will struggle to keep the noise down - really wish these had this feature. Everything else with these are great, fit is the best I've ever had and the sound quality is awesome.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Another winner from Bose!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones! The noise cancelling is amazing. They really block out just about all the outside noise which allows for hearing more of the music. They are very comfortable too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio quality & noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of earbuds, so don't have anything to compare them to. However I like these a lot for listening to audio text/books. I invested in the Bose for the noise cancelling feature, particularly when I fly. Look forward to using them on a flight. I am not so tech-savvy, so getting used to using yhem for phone calls has been a little tricky for me. Still lesrning all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Chicken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well into the ears. Much better than the Bose soundsport I traded in. The noise canceling feature I love

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Sound is crazy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not think the volume was loud but it’s because of how great the noise cancellation is. Best I have ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Expensive But Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase that keeps the noise out. It is expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose does not fail in audio quality.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have improved a lot in touch controls and comfort, they have great audio quality, I do not regret the purchase, as it is an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose QC II Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a great improvement on the first Bose earbuds. Battery last longer and the noise cancellation is amazing. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Bluetooth earbuds I’ve had! The noise cancelling is crazy and they’re very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have great sound and noise counseling feature. And now smaller than previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blew away my expectations!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older pair of Bose Sport earbuds that died after 6 years. I wanted buds again, but noise canceling was a must if at all possible. Based in internet reviews, i had low expectations to find good noise canceling earbuds, but always liked Bose. I was very hesitant to drop $300 on earbuds, but wasnt going to fly without music. I can say they are well worth every penny! Not only is the music clarity amazing, they completely shutout about 95% of all other noise without having to blast the volume. Bose never ceases to impress!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Most comfortable earbuds I’ve owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned like eight pairs of earbuds, and these are definitely the most comfortable pair I’ve ever owned, and the audio is awesome 

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are extremely comfortable and the sound is fantastic! Compared to other brands I have used these are the best..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose in ear headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I replaced them with the ultra version and was happy with my choice. The Bose Ultra are significantly better sounding. Noise reduction on both are industry standards

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise canceling, good sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for a few months. Noise canceling is great. And sound quality is good. I only marked 4 of 5 because I had a difficult time keeping them in my ears. ( a problem I get frequently) not good to use while running but also had problems just doing regular tasks around the house. They kept falling out. Be sure to get the protection plan in case you drop them and thymes break.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey,

      It's awesome to hear that you're enjoying the noise cancellation and sound quality of these headphones. I understand that a stable fit is important. This is why Bose have introduced some additional size stability bands and ear tips. If you feel that you would benefit from these, please contact our customer support so that we can assist you further with this - https://bose.life/2WZOG8Z.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds that work well for every occasion.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great. Excellent noise cancelling and great audio. Use them when I go on a run.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound quality. Can just external noise through the app. Used in android and Apple with no issues. Great battery life.

    I would recommend this to a friend