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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,183 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    boss. of bosses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I love it. I recommend it. Good quality, excellent sound and good fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality buds. I had to return because of a small defect and they had no more in stock so I upgraded to Ultra-which was a HUGE mistake. Those cost way more and were terrible! That was a different review....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Lives up to the Bose name!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! Best noise cancellation, could benefit from a little more volume and iPhone flawless connectivity! I’d give them a solid 9.5/ 10

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Solid audio and bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality and bass levels are excellent. I recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Great fit. Went from AirPod pros to these: Had no issues syncing to my iPhone. Love Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose forever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely bose keep up with the brand this are the best wireless Bluetooth till now only complain that i have is the gps was removed from this set compare from the first version , 5hat was a great future .over all sounds quality no comparison apple,beats, a d others no 5 str cus gps other then that amazing set

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them for work blocks out loud noises and still get my music in and the batteries don't even get close to running out very happy

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for aggressive workouts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits better and stays in ears better than previous model. Amazing sounds that can’t be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound and nosie canceling is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is awesome. The fit isnt great and i really dont enjoy the design. They sound really good but linking the earbuds to the app took several times on a flagship andriod device. Also getting them to update was a huge pain.. the case is on the larger side but i didnt mind that.. they really need to improve the bose app its not good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bestselling device. Invest and Focus.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live with my 2 other roommates in the same room and I only purchased this for the noise cancellations. Let me tell you how efficient and useful it’s been. My roommates stay late night and talk very loud and I like to sleep early so I can wake up and start my day when everyone’s sleeping. These earbuds does the job as described and With using these to sleep early night just keeps all sounds around me very quiet. I also use these to study and focus on doing and finishing up my work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a earbud addict! These are super comfortable especially for flights and ANC is amazing. Compared to my pixel buds pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey, but great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased these for my son for Christmas, so I do not have "direct" experience with them. My son has had earbuds of various makes for years that he has used with his iPods and phones. So far, he says that these earbuds are great and the best he has ever had. Yes, they cost quite a bit, but he says the sound quality is excellent, the setup was not a killer, and the connection to his device(s) has been solid. He has pretty much worn them daily for the last 3-4 weeks, so he should have a pretty good sampling and idea and his review is that he loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love my earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, the sound quality is awesome and they stay comfortably in the ear, so far with any activity I’ve tried.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned. Otho g but BOSE. I enjoy the sound the fit on my ears. Great product. Highly recommend purchase

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Simply Amazing!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall noise cancellation on this earbud is freaking amazing!!! I love the bass and the sound quality! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose4Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, great quality, great sound, great price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work excellent, sound are clear, comfoter fit to ears, to big and uncomfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The Best Ear Buds bar none

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a always, Bose produces a deep rich sound, they fit the best and most contactable of any ear buds I’ve ever owned for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose, as usual, good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're Bose, so you pay a bit of a premium, but you get great quality. The sound is great, as well as the noise cancelling, which helps even with really loud sounds. Only minor complaint, which is mostly due to how I process things, is that sometimes it is hard to understand people if they talk quiet. But that isn't a fault of the headphones really.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great but…

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great for noise cancelling but keeps getting disconnected from my device. I had them for about 2 years now. Battery life is also amazing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy you like the noise cancelling and battery performance of your QuietComfort Earbuds II, Claudine! If the earbuds keep disconnecting from your device, try rebooting your device, and try a second device with your earbuds to compare performance. Our support team will help you if connection issues persist: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose