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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,183 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing fits great in my ear doesn’t come out

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Superb change from the first two rounds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, design, and battery life that's all I'm asking for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ear buds I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and the noise cancelling feature is great. Easy to set up and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, súper contable, I recommend it to everyone love gread base, awsome for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is fantastic. I wear them when I am practicing my golf and they stay in place with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds, very comfortable and the sound quality is exceptionally prefect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wasn’t impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t stay in my ear and it wouldn’t stay connected to my iPhone. When I would get a call, people said I sound muffled. When I listened to music, it sounded great. I took them back.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Tonya,

      I'm glad you liked the great sound from them, and while I understand you've returned them. If you decide to try them again, please follow the steps here https://bose.life/3OKrIAP for help with them disconnecting, and here https://bose.life/45qwHfS for help with the mic quality. Or contact us https://bose.life/contact for further help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Stupendous product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Great music quality, comfortable and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds. The adjustable hear thru is great. The sound quality is good. I had some issues with them cutting out when I was running but i figured out that it was a fit issue. They perform well for calls. My biggest knock is the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy as I am prone to losing them and for the cost, I figured it was better to buy cheap. My cheap pair quit charging and after hearing my son's QC Earbuds, I decided to buy a pair as the Earbuds II were on sale. It was worth the purchase. They sound fantastic. The noise cancelling is top notch (almost to the point of being disorienting, but there is an option to change the level). It is worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, great noise cancelling futures. It comes with additional ear pice sets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve not had the opportunity to test them out on a flight, but I think the noise cancelling feature will work well. I bought these to replace a pair of lost AirPods, and I like these much better. The blue color is really nice too, rather than plain old white. The battery life isn’t as good as the airpods from what I can tell so far, though. I’ll update if I have problems, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good sound,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is as expected from Bose, excellent. The noise canceling is decent. The microphone and all other functions of the device are trash. They removed wireless charging and press to connect to another device. Its sad when 30 dollar devices have been able to connect to multiple devices for 4 years yet thsse dont connect well to 1 device. The previous model was much better, even though you had to use one hand to change sond and the other to pause and play.... theg removed everything good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jonathan,

      It's great that you're enjoying the great sound and noise cancelling of the earbuds. It is surprising you're having microphone troubles, I'd recommend trying our guide here https://bose.life/44YrETz for help with the microphone.

      If you need further support from us then please reach out: https://bose.life/3rykPZR

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    High Audio quality earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried samsung, jabra, apple but bose was my 1st and the technology with brand name says it all. Little less bass does the magic of pure sound. Great earbuds and fits well, good ANC feature with quiet settings

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    James Wilson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, bass & easy sync... lots of bells & whistles to learn

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonido Perfecto, cómodos, larga duración de carga. Sensibles y se desconectan facil

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my AirPods Pro and way more comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Bose Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I use them almost daily. Great Sound, The noise cancelling benefit is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love bose sound quality and the battery life aint half bad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound & noise canceling phone not good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise canceling when playing music but phone call audio is not as good. These ears buds bluetooth is hard to connect and keep connected. I'm thinking about returning them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's great to hear you like the Sound and noise-cancelling of the earbuds. You can find guidance here to ensure great audio on calls https://bose.life/3LnixmB
      It is unusual to hear that these buds won't stay connected to Bluetooth. You can find guidance here https://bose.life/40SF7JB to ensure a great Bluetooth connection.
      Thanks
      Matt - Bose Customer Service bose