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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but disappointing comfort.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound for these was great but overall comfort was poor enoigh to warrant a return. Ended up getting Sony WF-1000XM4 instead, as good or better in all areas and at a slightly lower cost.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound. Fits in ears good even when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Comfortable. Nice design. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Wins Again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry Apple, but these are better sounding and more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying this brand and love this sound quality and comfort. Works great with my iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect balance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the best headphones I have ever owned. The sound quality and bass makes you feel like your in the recording studio with the artist. I used them at work every day and battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of updating an already amazing product. I had the first model for nearly two years before the newest edition. The changes are well thought out and just as dynamic as the original. I love the new design being more compact and less bulky. Sound wise they’re lovely. Can’t say better only easier to handle. Even the charging case is new and improved. Sleek and upright design can fit into your pocket with ease. The new two part noise reduction apparatus is lightweight and really makes a great sound proof seal around your ear. The new system of different noise reduction levels is quite innovative. Congratulations on another milestone in earbuds technology. As usual I have to let everyone I know to get a pair and be ready to be amazed.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound fits in ears i love them. Will purchase from bose again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Lightweight and excellent sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earphones, best quality for listening and enjoying music and videos. For calls they work OK I wouldn’t rate them the best, but definitely are passable. If you’re looking for something very comfortable and lightweight with top-notch music listening quality these are your earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    5 stars for the sound/NC, 2 stars for the Bose app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best buds I’ve ever used. They put my AirPod pros to shame. I’d give these 5 stars if it weren’t for the Bose app. It’s so bad, I had to knock off a star.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Sound is great and they stay in. I wear them while boxing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is amazing, very comfortable as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were just what we were looking for. They fit well and were easy to connect to the phone. The sound was very good and the noise cancelling was good. I will probably buy another set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great new gym headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sounding headphones with excellent sound cancellation. Only knocks preventing it from 5 stars are some stability issues in ear while working out and occasional phone connections issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best version of Bose yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always love the Bose brand. My brother gave me a set of sound canceling headphones back in 2018. From headphones to Bluetooth speakers, My love for the brand grew. I mention this brand to friends and family to have, so I can share something my brother gave to me. I also gave my original quiet comforts to my girlfriend, and she loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earpods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Cancellation is awesome. Sound quality is improved. Easy to use. Fits the ears perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product I would recommend this earbud to anyone very clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: *Very comfortable. They don't shove themselves way into your ear canal like other earbuds, which to me is a HUGE plus. *ANC on these is PHENOMINAL. I've had ANC earbuds before, but nothing like these. It heavily dampens low and mid freq noises to the point where you won't hear them. Highs make it through, but at reduced volume. Neutral: *Sound Quality on these is bordering between "okay" and "good". A bit too bass heavy. Cons: *There's a very noticeable white noise/hiss. Persists even if you lessen ANC levels. It's just there, and constant. *Charging case feels pretty flimsy/low quality. *No way to see battery charge level for the case in both the software or physically on the case.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      We're glad that you find the earbuds comfortable, and that you find the ANC great. As you're finding the earbuds too heavy on the bass, we'd recommend adjusting the EQ level (https://bose.life/3Rz2ymH) for the earbuds through the Bose Music App.

      The noise you're hearing in the background is called the noise floor, and this is normal for this type of audio equipment. It's not always noticeable to everyone, and will generally only be heard in quiet environments and no audio playing.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Quiet Comfort 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quiet Comfort 2 headsets are comfortable and good quality headsets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bose has to offer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most current technology Bose has to offer. They truly perform very well in real world usage. They stay in place during walks, biking and full body exercise. Sweat doesn't affect the sound or stability in the ear. I really like the short cut tap features. You can set the function of the tap in the app. Volume, calls and music all with a tap.

    I would recommend this to a friend