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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,183 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the fit in the ear is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bose EQ2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but sometimes has connectivity issues with Google Pixels. Sometimes does not recognize phone and loses connection to an earbud

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Andres, I'm glad you're enjoying the sound quality of the QC Earbuds II! If you're experiencing issues connecting to your device, please try the steps at https://bose.life/3s1aRjN. If this problem persists, please reach out to us at https://bose.life/en_us_contact_us so we can assist you further.
      Sam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality is remarkable, quiet mode is QUIET

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite feature is quiet mode. I use my air buds nightly to avoid the sound from the surround sound system my husband uses. It completely blocks out any and all sounds. I prefer the Bose sound to AirPods. Had the choice of AirPods Pro but these Bose air buds are far more unique with quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Spoil yourself

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones that I have ever owned, noise cancelation is clutch when traveling, or running a few miles, or just chillin and watching TV on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    MWT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best fitting earbuds I have owned. Terrific sound and noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchase and return to try them or Keep Them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are actually pretty good! For my needs and to be able to switch left or right singley to use while one is charging. I would recommend if you don't mind one or both in your ears. Connectivity of 33ft idk but it's got not too far distance but yes for the sound and quiet mode! Would recommend and wanna buy these again!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Great quality. The sound is amazing. Very comfortable in the ear.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Bass Boomers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved my Bose Earbuds but unfortunately someone stole them from my back pack while at work just a few days ago but I’m going to purchase the same kind in a few weeks when I can. They’re a bit pricey but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great ANC Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not disappoint at all! I was a bit hesitant on whether or not to buy these at first considering I already have a pair of the OG Bose QC earbuds and had seen all the different models coming out there coming out, but upon using them I am glad I took the jump for the purchase. They work great, noise cancelling was improved quite a bit over the previous Gen. Sound quality wise I only noticed a small difference but noise cancelling works pretty great. If you are looking to purchase a new pair of earbuds and love the noise cancelling feature then this may be worth a try. I’ve been using them for around a month now. Wireless charging isn’t a dealbreaker for me since I actually prefer the plug in feature but that’s just personal preference. If it’s a dealbreaker for you then this may not be for you, but if you don’t mind regular charging then this may just be the pair of earbuds you’re looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound subpar service time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have an amazing sound quality, however after 2 years (daily use) one of the speakers began to fail. I expected them to last longer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great Sounds, Issues Paring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these are greats only issues I had were that the earbuds wouldn’t connect independently of each other I often had to put both and then remove one. After less than a week I had issues pairing all together I went through the troubleshooting steps but it wasn’t working. I returned them after trying for 2 days to pair

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you liked the sound quality of the QuietComfort Earbuds II, Gustavo. For any pairing issues that standard troubleshooting cannot resolve, I would always recommend contacting our customer support team, to explore the service options available to you. As for independent use of each earbud, please ensure your earbuds' firmware is on version 1.3.26 or later, in order to access this feature. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, but ..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding but so hard (too many steps) to connect to devices. Two apps and one is not worth the headache

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and noise cancellation! They seem to stay in my ears during a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and long battery life. Very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound are good they stay in your ear i love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose QC II

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is true to the Bose form, impeccable! The only concern is the ear fit adapters, the fit was better on the first QC earbuds. Love all other aspects

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bass master

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bass and clarity smaller design and better fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Want Quality Sound? In My Opinion It's A Win/Win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing difference in sound and quality when you use the quietcomfort earbud II. I have used a few other earbuds from competitive companies but I am most impressed with these. Well worth your own trial.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    New head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling and have a good amount of battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product holds up Bose’s excellent quality. I gave it a 4 because of the comfort. It needs extra padding to make it more comfortable.

    I would recommend this to a friend