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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 4,183 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Really work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is unreal tbh the bass fitment 5 out of 5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose: Premiere Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Best I’ve ever had! Outstanding sound quality with the ability to hear sound outside as well as hearing only what you want with quiet comfort! The highs and lows are very consistent; when listening to music I sometimes hear instruments that I’ve never knew were a apart of the song! I will enjoy these for many, many years!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Boss Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound nice bass and very good fit I love very much

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, easy to use. Great sound and fits snug in ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds for champions, I’d highly recommend these if you are a champion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Firmware updates, I'm BEGGING YOU

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have incredible sound quality and noise canceling, but it is clear that there is a lot of issues that i feel like could be resolved through updates. I recently lost my pair of qc earbuds that i got last year around this time, so i figured i would just bite the bullet and get the new model. First, when i want to listen on just one earbud, i am unable to put the left one in my ear and the right one in the case. If i put the right one in the case, the left one immediately disconnects from my phone. it makes literally no sense. I tried probably ten times in a row, and then put the right one in my ear and the left one in the case and it worked fine. Second, the "aware" isn't even aware. Even when i turn active sense off, i find the noise canceling ducking loud outside noise at a SIGNIFICANT level, to the point where it was very frustrating. I had one earbud in the car (right one, of course) with the noise canceling fully off and active sense off, playing very light music and trying to have a conversation with the passenger, and everytime there was a loud noise outside the noise canceling would kick on. I preferred the old method of double tap left earbud to change noise canceling, double tap right to play or pause. it was much quicker than having to hold it down in my opinion. that should be an option. For this reason i would not recommend them YET. wish i had my old ones back until these were actually usable without making me angry.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Isaac,

      I'm glad to let you know that the latest firmware update for the earbuds allows for independent earbud usage. Use either the left or right earbud for music and phone calls while the other is in the case. Get the firmware update through the Bose Music app and improve your user experience.

      With noise cancelling, try creating alternative modes to see if this helps resolve any issues you have with ActiveSense causing the noise cancelling to activate. We'll be sure to feed this back to our developers, however.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit. Best noise cancellation earbuds that I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST EARBUDS WITH CRISP AND QUALITY SOUND!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has always been known for their sound quality, but with these noise cancellation earbuds, the sound quality is SO MUCH clearer and greater. You can actually enjoy your music without the outside unfamiliar sounds around you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My earphones Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! But the only thing is that it doesn’t fit perfectly on my ears I have to be fixing all the time but good quality. I love Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, but the potential of them falling out of your ears is concerning. Mine have fallen out twice so far despite changing out the attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great buy, the first i went for the sony but they hurts my ears after couple minutes, these ones are great quality, great sound, discret, nice shape, everything good, they have like a year on the market maybe i bought to late but they are awesome, look for the deal of 249 if you can.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Frequent flyer.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and especially noise cancelling. I use them on flights and it drowns out all surrounding noise. I recommend it above all other brands if you really want to listen to good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound clarity, very pleased with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Hear what you want, and not what you don’t!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are GREAT! I was very skeptical prior to purchase because of price. But having other BOSE products, I took a chance. I'll never get anything else. Friend had competitor brand that broke and heard me talk about BOSE. That friend tried the BOSE and stated they were hooked on BOSE also. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Bose I trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, crisp, and clear sound. Best wireless earbuds I’ve ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed these headphones a lot, however I had a bit of issues with microphone and connectivity problems. Still.. excellent sound quality and noice canceling!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation works well in the carpentry shop. Hearing parts of songs I hadnt heard before. Rare/brief connection hiccups. Battery life is Almost enough to get through a workday without recharging..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superb noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancellation indeed. Comfortable too…..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, very crispy clear sound, fits comfortably

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The Best Pair I Have Tried!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are completely stunning! Some guy in BestBuy recomended me to buy them and I am amazed by the hight quality, comfort and originality of this earbuds. I love them but sometimes the playback control stops working and I have to stop/play music from my phone, despite of that, all good.

    I would recommend this to a friend