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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Constant having to re-pair Bluetooth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was of course, wonderful. But 3 days after buying them, the left ear bud lost Bluetooth connection and I had to go through re-pairing. Not happy for $300 headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Texas Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headphones sound great. Love the Bose App. You cannot wear them more than two hours without them starting to hurt your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are fantastic. Bose has Done It Again! I love them so much, and they work perfectly for calls, getting involved in just hearing my music, and allowing me to tune into music while tuning out other things! I love them!! Recommend 100%!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wanted to love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a set of 1st gen AirPods fail way too soon and no assistance available from apple I was really interested in a high quality sound replacement. These sounded great for music. I ended up returning them because the transparent noise canceling in the car was really bad. 2) Sometimes when listening to spoken words the sound would shift from ear to ear at the beginning of a word. 3) No matter what I couldn’t find a combo of tips and rings to stay in my ear. I went back to the pods 2nd gen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great headphones til I accidentally put them in the washing machine. At the time it felt like too much money, but the quality of sound they give were worth every penny. They served me very well, so much I Plan on getting a replacement pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound. Otherwise, a little disappointed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and noise canceling compared with first QC Earbud model. Sometimes there is a brief sound warble. More compact than prior model, but for me, way more likely to fall out even after trying various tip and ring sizes. Also, Bluetooth app connecting seems flakey. Which you could get previous style tips with wings as an option for this model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality... just wished they didnt slip out of ny ears when sweating and working out. They jump out faster than Michael Phelps at the Olympics!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well and the sound is great, but they get uncomfortable after a couple hours. Hopefully if I change some of the gaskets around it will improve.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    bose bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt like these the volume was to low and hard to hear unless playing music

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really good. The noise cancelation is okay. I wish the battery life lasted longer and they are very easily to loose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Sound but interference at times

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound Ive heard from an in ear headphone. I get interference here and there when moving my body a certain way. I will investigate further.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation is incredible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Thought I’d spend the extra dollar to get a good set of in-ear headphones from Bose, and it was so worth it. The noise cancellation is incredible on these, literally blocking out all background noise. I won’t buy another brand of headphones again!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fantastic. Crystal clear and nice bass IMO. This is my first pair of noise cancelling earbuds, so I only have my over head pair to compare against. I think on the whole, these do an excellent job removing ambient sound around you. Loud stuff like babies on a plane, sirens or train sounds will still bleed through a bit, but not much. I have these paired to my Pixel 7 pro and I will admit the software on Android gave me a little trouble at first when trying to pair the device and still get the app to detect them. After a couple attempts it worked and then I was able to configure the buttons/EQ/etc. Once done, you do not need the app any longer, but will probably want on at least one device for updates.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    bad buds by sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the noise cancelling is excellent compared to the sony air buds i had to send back after 3 months due to complete failure

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable earbuds with amazing noise cancelling. Sometimes I use them just to drown out environmental noise and it works wonders. Sound quality is very good. Takes a bit to get used to the functionality of different taps and swipes do different things on different sides but overall easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beyond expectation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Bose Earbuds II for my wife to help silence the noise of airplane jet engins. On a recent trip she said they were perfect and blocked out the noise that would have set of terrible buzzing in her ear. I definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, not what I expected but good, sound is great, voice calls are not, and they feel falling off my ears sometimes… case is great and small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gym, work and travel

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good sound quality and noise cancelling

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Quality audio product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose continues to put out quality audio products. The quiet comforts ear buds are a little pricey but they for the most part are quality. The Bluetooth connectivity sometimes cuts out but reconnects automatically. It’s noticeable but not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Bose earbuds the second it's great I could actually hear the sound of the music clearly. And when I speak through the earbuds Boss it's clearly as well. Made a good choice buying the Bo Bose earbuds. Excellent.

    I would recommend this to a friend