Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    True noise canceling

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version of these headphones and loved them. These are even better! Primarily use them at the gym, they don't fall and are sturdy. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE EARBUDS SUPREME VICTORY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely can't n go wrong with these earbuds they're incredible in sound and the noise canceling will give you the silent room treatment. And if your a gamer the sound is kicking like Jackie Chan especially playing the best sounding game like Killer Instinct on Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth it!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality..watched Jurassic Park on my phone and felt like I was at the theaters! Great for sound cancelation when things get too loud as well. Got my Mom a pair and my husband borrowed mine and now wants a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancellation of these earbuds. Also the sound quality is great. I used them at the gym or when I need cancel noise on the background to focus better. The only downside that you can’t control some of the options like other brands from the app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds!!! The noise cancelling is amazing!!! I have had quite mode on and could hear someone trying to talk to me that was within arms reach. They could be a little bulky if you have small ears. My fiancé has a hard time with them for that reason.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product great options

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were great. I had airpods and I always hated the plastic feeling of them. I was worried that the piece that goes in the ear would bug me but I ended up using the smaller size option they provided me for free in the package and it fits perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase ever!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful I bought these for my boyfriend. He can sleep with them in and he can’t hear the Tv I need to have on to sleep, and I don’t have to hear his music all night. But these for everyone you know!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Feels good and sound great. Connection is pretty good but could be better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buy you some!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They sound great! Only had trouble connecting them once. Could've been my phone though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to use. Replaced SONY ear buds. Cannot get over the clarity, and total quiet I get with these earbuds. I highly recommend them. Not cheap, but worth it. Battery life could be better, but not huge issue

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great HeadPhones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a few months back and I’ve loved them since especially the noise canceling feature. Due to certain reasons I couldn’t download the Bose app on my phone so if you can definitely download the app as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphones I have ever purchased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are truly noise-canceling headphones. I am so impressed with these headphones, I use them to sleep in because they block my husband's snoring and I don't have to have anything playing. I would highly recommend them to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancellation

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a week. Dropped connection twice (iPhone 13). And I swear I connected with the pilots in the cockpit. Noise cancellation is prefect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good quality earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality. Comfortable to wear. Battery life is ok. The holder charges the earbuds very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Smaller profile, large plus!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smaller profile without compromising on sound! Less easy to knock off, yet all the same great features with longer battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best earbuds ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best set of earbuds I have had from Beats fits Pro to Apple air pods and everything in between they fit perfectly in my ear don’t rub or try and fall out the thing I could say as an improvement point is the app could do more work but I don’t use it much so I am happy

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    bose bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt like these the volume was to low and hard to hear unless playing music

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They ait

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, bad app. Short battery life. Not much of a sound difference for competing brands $100 cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said the noise canceling was better than the previous version and they were right. I would say its a lot better. I work in a very loud welding shop and it muffles most of the sounds. There is a few noises that makes it crackle a little, but for the most part it is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Mediocre, Expensive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read/ watched article/ video reviews on this item. After much debate, I decided to give it a try. Once you start tweaking the EQ, the volume self-decreases (Im assuming to ensure optimal sound quality at certain volumes). I personally believe the Apple AirPods Pro 2 are much much better. The AirPods get louder and sound quality is better as well (IMO). No worth switching from my AirPods Pro 2. Save your money, go with AirPods Pro 2.

    No, I would not recommend this to a friend