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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,183 reviews
  • Rated 5 out of 5 stars

    Bose can't be beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here are the only earbuds you should consider buying. These are far superior when it comes to sound quality and comfort.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Sharp sounds. Good noise cancelation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is great. I wish there was an option for higher volume as sometimes the limit is too low.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sit really well in the ear and the noise cancelation makes up for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great but...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good but they weren't as loud as others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality music and noise reduction but calls.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation works very well and to listen music is awesome but to have continous calls the quality is just good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with this item, great sound and noise c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this item, great sound and noise cancelling. My only problem is trying to use my finger to adjust the volume, ear buds are very sensitive and I either pause the music or change alert/quiet mode too easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound terrible connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great just as you would expect from bose. However the app is not great and the buds have connection issues. I can not use just the left bud or it comes disconnected and I had to reset the budd multiple times to get them to stay connected at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy you like the sound of your QuietComfort Earbuds II! The earbuds can be used singularly too, using "Independent Single-Bud Use" on firmware version 1.3.26 or later. Any other connection issues might be resolved by rebooting your mobile device. For further assistance with this - and with the Bose app - please contact our customer support team. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good but flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the fit of these, but the quality is questionable. Mine came defective with a very slight but noticeable buzz noise. The app for it is also very finnicky when it comes to connecting these to your phone. It doesn't always easily connect. It could also add more features such as wireless charging. Many earbuds in the price range has that meanwhile this doesn't.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. Sorry to hear that your earbuds are experiencing a buzzing noise. Please follow the steps on this page to address the issue. https://bose.life/3E8Vj1A. With the app issue, please make sure that you have the updated version installed on your phone. The wireless charging feature is a good addition and will be forwarded to the relevant team. If you have further questions, just reach out to us here, https://bose.life/3BzXXfd. We would love to help.
      Marvin - Bose Customer bose

  • Rated 5 out of 5 stars

    Bose products are amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is still top notch. The fit is way more better than the previous model and the ANC is probably the best I've ever used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I use them daily

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every day I like series one right ear push and change noise cancelation volume better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    bit touchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great, not a big fan of the controls on the headphones, very sensitive to touch. i preferred the older model

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fits better than the 1st ones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the 1st one. It stay in my ear alittle better than the 1st one but still feels like it going to fall out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pure Quality Sound with No Limitations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear Buds sound great bass and treble at all volume levels. Earbuds sound excellent and also playing Hi-Res audio flies MQA and Flac I had the Sony WF-1000XM4 the sound quality decreased when increasing the volume (Samsung and Windows 11)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lots of great features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tap once to answer calls, pause music and unpause. Tap twice to skip song. Tap three times to replay song. Swipe up and down to control volume. Great sound. Connects easily. What isn't there to like about it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving my Bose buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you want absolutely no other sound these are the best. I’m impressed how I can’t hear anything else while I’m listening to my music (it’s low) or when I’m on the phone. I’m loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Bose QuietComfort earbuds stopped working. I was just going to replace them with the same kind. I saw these figured I would try them. So far I am very happy with them. A little more money but I think well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose earbuds are the best of the best!! They were a perfect fit for my ears, I felt very comfortable while wearing them. They are exactly as described. I definitely feel they are worth the price.I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sounding.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling earbuds. Blocks out ALL noise and the sound of these earbuds are the best I have ever experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, love the way they fit and feel too , sound is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Fits nicely and cancels out background noise.

    I would recommend this to a friend