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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy if you want noise cancelling

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Bose QC earbuds, I absolutely can feel the differences from my previously owned earbuds, works great in plane, gym, walks. I have not tried running, I can comment on the fit once when I try running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancelling headphones. Takes a while to get used to them. Great for the gym and listening to music at home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose quiet comfort II

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bose products. So these second generation noise canceling earphones are perfect in that aspect. However they would not stay in my ear even after trying all 3 tip sizes. I spent alot of time trying to keep them in my ears during workout. The sound quality is great as usual but bose needs to start making these earphones working independently when using them for phone calls

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Claudy,

      Fantastic to hear how impressed you were with the QC Earbuds II. Sorry to hear you've had issues during exercise however with the fit of the buds. The great news is you can pick up alternate size tips if the ones in the box do not fit you well. The other great news is we recently issued a firmware update which brings one-sided listening to the buds. Be sure to check the Bose App for firmware updates.

      Kind regards,

      Jeff - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes have connectivety issues between devices. Not as smooth as air pods

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Random connectivity problems, wish they were easier to get in and out of the case, but they sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always been a apple airpods Guy since the beginning, decided to change it up a little bit so i bought bose quiet 2 they sound amazing , i am really happy with them I recommend giving them a try

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality best EarPods I have ever purchased

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent in noise cancelation. But if you want bass quality then download bose app ne adjust accordingly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better than most, but questionable design choices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a number of bluetooth earbuds that were junk, these are a pleasant surprise in that they just work. Only reason I downgraded a star is that they have too much functionality packed into to small a form. Result is that every time I adjust them in my ear, something I don't want happens (e.g. hanging up a call). I'd rather they were simpler, but more predictable.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Connection upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great! From time to time the connection will give out on one or both at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great In-ear headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding in-ear headphones! Blocks outside sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they say noise cancellation, they mean noise cancellation! I love them. They stay put in your ear and the battery life is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst headphones i have ever purchased. They keep disconnecting from the phone. Wont connect to the phone. Having to go into the app and take them off then reconnect. When talking on the phone it sounds like you are getting a hearing test with constant beeping of random frequency. Same thing is happening with 2 different sets.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ryan,

      It's disappointing to hear you've had issues with your earbuds disconnecting from your phone. This shouldn't be happening. If this continues, please follow the troubleshooting steps located here: https://bose.life/3OKrIAP. If you find the problem persists, please do not hesitate to get in touch with us via https://bose.life/3ET4mCs. We'll be more than happy to help!

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had beats and JBL but there’s no quality like Bose. Crystal clear sound and they were truly amazing on my flight to and from Chicago and would definitely recommend these to everyone that want good listening! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them. If it wasn't for my oddly shaped ears, I would have kept them. My wife and kids loved them too. I'm big on sound quality and these definitely delivered. I'd recommend these to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Over all great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling and sound. The Bose app is lacking, does not show battery life and really has no settings at all except a super basic equalizer. Ear buds themselves are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose..the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bose earbuds were the best I've ever heard. its just that the price was a little steep for me so i had to return them, but if i could afford them i definitely would have kept them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones overall but i wont lie, the confortness is better than the last gen headphones but the noise cancelation is not better than the last but over all the music quality is a great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music 4Life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 12 year old son. He absolutely loves them. The quality of the sound is pure. Great product. A little pricey but it’s a good product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear sound great noise canceling.. dont hear much in the car when driving with them in.

    I would recommend this to a friend