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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,183 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for noise cancelation! The only downfall is the battery life but still good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphone for traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to fly more than 20+hr and this earphone with noise canceling was really helpful to get rid of that plane engine noise plus i can easily switch between mode with just a touch of my finger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent but needs locater

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelation and sound! Would be good to have a way to track them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    QC Ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price from a quality and sound perspective. Had the OGs before but theses rock.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ear buds, so worth the money! Fantastic sound quality and great noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing ear buds and best ANC by far!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ANC hands down. My go to for flights and for blocking outside noises. Probably not quite as good sound as the Sony or Apple buds but far better ANC. Really great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose is the Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd set of Bose earbuds and absolutely the best! The sound is 2nd to none. I listen to all types of music and each genre sound is excellent in its own right. By far the most comfortable fit and I’ve had Apple (stick to phones), Sony (stick to TVs) and Beats which never impressed me! Bose are the industry leaders for commercial exceptional sound, love them! The fit is great and light and when on a plane you can’t hear any noise, did I say I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Altera construction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds it’s one of the best what I purchase, it’s very good you can get all the conversations with no interruptions also the sound it’s all clear I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for what you should be expecting out of the product at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I had the most earbuds that are under these and loved them. I misplaced an earpiece, so I decided to upgrade to these. They are not as user-friendly, and I must touch them multiple times to work correctly. The sound and cancellation are good, though. I prefer the model under this one.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Keisha,

      Sorry to hear you've had difficulties with the touch controls on the QC Earbuds II. That certainly shouldn't be happening. Have you tried unpairing and establishing a new connection to see if that improves performance? Have you also updated the buds to to the latest firmware version via the Bose music app?

      If you continue having problems, please do not hesitate to get in touch with us https://bose.life/3ET4mCs.We're always happy to help.

      Kind regards,

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First set of noise cancelling headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, i can tune out or be active in my surrounding environment! Great sound quality as expected from bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The noise cancelation is stunning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I expected from Bose. During rigorous exercise they tend to fall out. But the noise cancelling and sound quality is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with the sound quality! Tried Pixel buds, Samsung Galaxy Buds, but decided to settle for this!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for vanpooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reduces the background noise in my vanpool. I can watch movies and not hear what is going on outside or inside. wanted something I could easily take with me and store in my backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much would not buy anything else they have good quality sound and blocks out what I need to block out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, they can take non stop use and a beating for a year with no issues. After welding and sparking near them I had to swap them out. Otherwise I'd be rocking the og pair still

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is expensive but your buying quality and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Had AirPods prior that eventually ‘died’ and wanted to try something new. These are IT. Great sound quality and the noise cancellation is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Amazing just not that loud!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them I just with the volume was a little louder, but other than that that are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound amazing noise cancellation the only thing is the mic quality is not great and sometimes the mic on left earbud doesn't work at all

    I would recommend this to a friend