Customer Ratings & Reviews

Fantastic product! I always prefer Best Buy for his promotions

The Versa 4is a nice watch and an upgrade from my old Versa. It is lighter and the band is also lighter and easier to put on. Downside is I have yet to find a clock face that has the information I use all the time.

The accessories (bands) and the clock apps have been disappointing. The fitness tracking is slightly more complicated than the previous versions. This is coming from a "low tech" customer.

boutht this for my daughter to help with her fitness goals. unfortunatly the band keeps falling off the watch face. she wont wear it now becasue she is afraid she will lose it

Wife loves it better than the Samsung watch she had.

I love that i can answer calls and texts from my Versa

Ok , automatically detects workouts, elliptical, walking, basketball etc. Seems adequate, but will not allow phone answering from samsung phone. Will notify of call but won't answer. Called help line a few times but did not fix the problem.

The wife loved it. Bought it for Christmas holiday

Nice. Its what my wife wanted. Xxxxxxxxxxxxxxxxxxc

Not thrilled. The watch is stuck on a random time and not move forward a few times and the battery needs to be charged every 2 days not every 7 days. And not really sensitive to touch screen. Have to touch it many times.

Better than my versa 2.---------------------------

I order a refubished or possibly floor model marked as excellent condition. Luckily I was able to return since the fully charged battery died within an hour each time I tried to wear it. Very unacceptable that this was offered as excellent condition. Also got very warm while charging.

Heart beat is not really accurate and it restarts itself so many time even during workouts. I'm done purchasing fitbit watches, and of course warranty was up by the time it was acting up.

Nice looking fitness watch but all fields do not link with my iPhone. Weather screen remains blank no matter how many different ways I try to link them. Disappointing!

Had these for years. This one simply died in fairly short order and when we brought it in to be evaluated the tech agreed it was dead and couldn't be fixed.

Not bad. The heartbeat isnt always correct for me. But maybe expected at the price range. When working out hard and heavly sweating it wont register your heatbeat all the time.

Exceptional battery life. I am a prior owner of the apple watch that need a daily recharge vs my Fitbit the lasts over one week.

This watch stopped working within 2 months of purchase. I would not recommend. This is the second one with issues

When I first purchased this fitness tracker I noticed the UI was sluggish at times. After owning it a week I noticed the heart rate monitor wouldn't keep up while I was at the gym. I also noticed it was way over counting my steps one of my days it said I did over 12,000 steps and I don't even do cardio. An because of that it over counted how many calories I had burned and how far I had walked that day. Not only that but they took away some important features such as no wifi and not allowing you to download music onto your own fitness device. After that week I returned it and got a true fitness watch the Garmin venu 2 and I'm so glad I did.

Very disappointed with Fitbit’s customer service. The watch stopped working and I reached out to their support for a warranty repair or replacement about 6 months ago. Initially it appeared as if they were on top of things. The service rep took my case and sent me a case number. But after that, total silence. If been following up half a dozen times at least, but no response whatsoever. Very disappointed and will not buy another of their products.