Customer Ratings & Reviews

So far we have lived in our home for ten years and we have had five vacuums. This is the first vacuum we've had that hasn't broke within the first year. I love it. It is easy to take apart to clean. It is easy to clean the stairs and under our bed. Good vacuum

This Vacuum is fantastic! I have owned a few shark vaccumes and absolutely l9ve the upgrades on this model. My (very long) hair isnt getting tangled. The odor neutralizer is amazing, especially with 4 dogs!

Amazing vacuum! Does everything you need it to. A bit heavier than some other ones but isn’t that big of an issue.

4.25/5. Work great but it’s too heavy for my kids to use. Sucks up things our old vacuum missed.

I bought this for my cleanning buisness, it works great for what i do and need it for. Great suction and tools are awesome

Vacuum was easy to assemble. Lift away is convenient for cleaning steps places up high. I would recommend this item for purchase

best vacuum i’ve owned! amazing suction and it leaves the freshest smell around my house. it picks up dirt so well!!

Vert versatile. Great suction. Easy to assemble and use. Love it

Best vaccuum! Amazing suction and easy to use! Defnitely recommend!

Easy to use, good suction. Not to heavy to move around. Cord is decent length. Overall good buy.

Excellent handling, but a little heavy. Great suction power. I would buy again.

Picks up cat hair well and moves easily. Attachments are a little rigid or awkward to use.

It seems to be a well produced, substantial product. I found the vac to be heavy and a bit awkward. On the plus side, it seems to contain dust, the pieces fit together well. It has a learning curve to the use of it. I like the odor neutralizer, since I have dust allergies. . It quit the second or third time I used it, but Shark worked me through it, Customer service rep did a great job working me thru it, and I appreciate it, and I feel more acquainted with the ins and outs of the machine (even tho I read the manual and couldn't get how it died). It was a matter of not inserting the wand quite right.

Best vacuum I've ever had (and I've had a lot of them)! I've had a Kirby(cumbersome, stupid heavy), Dyson (ok, but doesn't work nearly as well), lots of bag and bag less models too. By far, this is the best one we have ever bought. We waited 4 months before reviewing and we have put it through the paces with our sandy yard, two dogs (one with long white hair) and dark blue area rug. All the attachments actually work, Even the upholstery cleaner actually works, with real suction! I definitely recommend this item.

Vacuumed my hallway and a small bedroom with my older Dyson. Then I vacuumed again with the Shark Stratos. I got a whole canister full. How is that even possible? The Shark Stratos is a beast. I vacuumed carpet, large rugs, hard wood floors and stairs. The swivel steering is easy to maneuver. The lift away canister makes it easier to get into tighter spaces even under the bed. All the different release buttons are clearly labeled and work smoothly. The canister held a reasonable amount of dirt. I emptied it after each room. The length of the hose did not cause me any problems. For me it was so much lighter and easier to maneuver than my old dyson and Kenmore uprights. The weight at 17lbs is not a problem at all for me. I swept my stairs using the lift away power nozzle and canister. It was so easy. I’m sure the key to longevity with any vacuum is to treat it with care and keep it clean. I was cautious not to bang it into things and wiped the dust off of everything including inside the dust bin after using. Getting it on sale for $150 off retail was an added bonus. This Consumer Reports number one rated upright vacuum is all that and more. I couldn’t be happier with my purchase. The Best Buy rep who helped me was also amazing.

We’ve had this vacuum for over a year and it’s literally the best vacuum that exists in this universe.

Love it ! It picks up everything! A little heavy but I think that’s good because it’s means quality!

The vacuum is nice, but loud, not as good as the older models but I would recommend it. I wouldn't recommend Best Buy they have gone down hill and total tech is rude and sourced out to India. I am no longer shopping at Best Buy I am telling everyone I know how bad the company has gotten.

I ordered this online, and it arrived damaged, so I had to pack it back up and return it. They didn't have one in stock, so I had to order a replacement. I've had both Dyson and SHARK and I prefer the SHARK. I currently have (2) other SHARK vacuums and the suction power one this one is GREAT, and I love not having to deal with cutting off dog hair from the roller. The only thing I'm not real fond of is how the handle switches are. Other than that, a GREAT vacuum so far.

I think it cleaned well and because of the neutralizer, it didn’t have that musty smell. Sometimes it felt heavy, but overall, it was a fairly good weight. I loved it and was a far cry over my previous vacuum that dated back many years. However, my daughter got a sock stuck in it and it was hard to get out. We finally got it out and then the next time we tried to use it, it just no longer worked. It turned on for a half a second and back off again and then it was done. I had only had it for an about 2 to 3 weeks.