Customer Ratings & Reviews

I have owned 2 of these vacuums. The first worked great, the second died within a months use.

We only had this a couple weeks and it won't turn on. It cleaned well when it worked. I will contact Best Buy since we bought insurance on it.

Was great but stopped working after 6 months. Also didn't like how there isnt a light

HEAVY BRUSH ROLLER QUIT ON 2nd use Return window is closed!!!!

The vacuum did not have enough suction, to get the hose out was a pain. Ultimately we returned in less than a week because the power switch failed and quit turning the vacuum on.

This is by far the best vaccum cleaner I have ever purchased!! It's definitely worth the price !

We used it ones and it will not power on the second time we tried to use it. It is clean, I've checked all the hoses and make sure lights are not flashing. The power button would just not work.

This vaccum was great for about two months. Now the front roller wont spin and it wont pick anything up. I have asked to get it seviced and it will be 150 bucks!

I have tried about 9 outlets (some of which are currently running power to other accessories) and it doesn't work. I just received it last night. WASTE OF MONEY!!!!

Works great, love the filter, and it really does pickup the pet hair.

Cleans carpet well, but brushrolls stop spinning constantly, very difficult to take apart to clean ends of main brushroll. Would not buy again!!!! Spent $329 just to throw in garbage a few months later.

Works vary well, as advertised. Convenient size and easy to use

This Shark vacuum can brag about performance. It has a strong suction and catches pet hair like few others can, but it brings a loud noise with that strength. My solution is to wear a noise canceling headset while using it. Pros: - Lights to illuminate dark areas - Cord long enough to cover big areas without moving to other outlets or using an extension - Strong suction - Easy-to-replace filters - Sturdy Cons: - Bin could be bigger. That's important if you don't vacuum often - Heavy. Maybe to remind you that it has good performance - Loud. I believe it is for the same reason that it is heavy Overall, I’m happy with it because it does a great job picking up dirt and hair. The loud noise is a bit annoying, but if you just wear a pair of headphones with active noise canceling, like I do, or just listen to loud music, you will be fine. Well, you might hear complaints from the rest of the family, but everybody will appreciate the clean room after that. I would have no issues recommending it.

I'm a floor fanatic. I'm constantly cleaning the floor, likely because I have 2 dogs and a cat. This Shark Stratos vacuum makes quick work of the pet hair, long girl hair and has a nice fresh scent! I own other Shark vacuums, the the Stratos ups the game with Odor Neutralizing technology. Basically it's a scent cup that you install and modify the scent intensity. Interesting feature but it's just another thing to purchase. If you use a powder or carpet scent already - this is the vacuum for you! Like the other Sharks - I'm impressed with the power and handling of the Stratos. The lift-away container/motor turn it into a stick-vac, so you can easily vacuum under beds, couches, chairs and tables. The head width is perfect for steps too - never a fun job but made easy with this vacuum. Shark provided a nice long cord - you might be able to do your entire floor from a single outlet - depending on the size of your house of course. I also like the position of the power button and ability to change the floor type setting right from the handle. It's easy to clean the dust bin, filters are easily accessible as well and the powerfins basically clean themselves! Overall - I highly recommend the Shark Stratos and other Shark products as well - I haven't been disappointed yet!

This vacuum is awful.Just opposite to the Shark I had before.Once you finish vaccuming ,your shoulders will be killing you .I am calling Shark to see if this can be replced or partially refunded.

The package I purchased includes the Upright vacuum, HairPro self-cleaning Pet Power Brush, duster crevice tool, upholstery tool, odor neutralizer cartridges, and a 5-year warranty. Pros: 1. Handle can be detached from the base to be used with the attachments. 2. Powered lift away where in we can detach the canister and use the vaccum like a stick vac is amazing. This helps us to reach high places like cleaning the dirt in the roof or fan blades while holding the canister in our hand. Also it is easy to vaccum the floor with the canister in the hand so that the vaccum doesn't feel heavy. Since I have back problem, I usually had issues in the past with Dyson Animal 2 vaccum as it felt very heavy and there is no way the canister can be detached. SHark has did an excellent job in fixing this problem which the other competitors have failed to fix. 3. Increased dust capacity of 1.48 quarts is a a big upgrade which helps us keep running the vaccum across the entire house without having to empty the canister multiple times. 4. Light - It is easy to clean under the table or furnitures or bed with the light on the rollers. My Dyson Animal 2 did not have this feature and i find this feature really helpful. 5. Completely Sealed technology combined with the HEPA filter which filters particles down to 0.3 microns which prevents the dust we vaccum from circulating in the house. 6. Duo clean head is a patentend brushroll that combines soft roller and a traditional roller into the same floor nozzle. 7. Ability to control the suction power on the handle - This is a unique feature for upright vaccum. I have seen this on some of my cordless vaccums that I had in the past. I like this feature as i can choose the suction power depending on how dirty the carpet/floors are. 8. Powered Pet tool attachment is small but powerful. It does pick up the human hair without being tangled. Which i am pretty sure will work for Pet hair too. Tests: 1. Cleaning the hair - I tested this by vaccuming the entire house. Stratos did an amazing job of picking up all the hair and left the carpet look very clean. When I turned the vaccum over i found almost no hair underneath. It came up pretty clean. This was not the case with my Dyson Animal 2 vaccum. I had to clean up the human hair every single time. If I clean it may be once in a month, the brush roll will stop spinning after an year or two and there will be loud sound from the vaccum. Stratos did not have any of those problems as there was no hair present in the brush roll which saves atleast 5 to 10 min every single time. This is a big deal for me and I love my Stratos just for this. Although it is recommended to eject the front soft roller and clean the stuff that gets stuck as part of regular maintenance. 2. Cleaning around the edges of the wall - The Stratos did an excellent job in picking up the smaller pieces of food that was present close to the wall without having to use the crevice tool. 3. Strongest suction of any upright vaccum in the market - I tested this by cleaning the particles stuck between cracks/gaps in the floor - Stratos was as strong as my Dyson Animal 2 in picking up the food particles stuck between the gaps in the floor or mat. I really love the powerful suction of Stratos. It does indeed have the strongest suction like Dyson. But not sure if they are both the same but i am pretty satisfied with the suction power of Stratos. 4. Cleaning under the furniture - Stratos is able to clean under the low-clearance furniture by removing the Powered Liftaway and using the head like a stick vac. I was able to cleani under the table that had around 8-inch clearance quite easily. One can even twist the handle to swivel the head in this mode. 5. Cleaning the cereals - This came up clean with few attempts especially the thicker cereals put up a bit of fight but there were no flying particles. The ejections did happen but it was minimal and i was happy that there were no flying particles. Suction is pretty impressive. 6. Cleaning the fan blades - Multi angle dust brush is my favorite. It helps to reach the fan blades by still maintaining the impressive suction. Unlike other vaccums where the dust flies around when cleaning the fan blades, this one did an excellent job of cleaning the fan blades with no dust flying around. Cons: There is only one con that i can think of which is the Odor Neutralizer. It did emit a clean and fresh smell while running the vaccum (unlike other vaccums) which is a plus but that smell was mixed with the usual vaccum exhaust smell. I would say the odor neutralizer works but does not really completely neutralizes the smell. I think Shark will be improvising on this in their future models.

Powerful vacuum! I love the suction power of this vacuum. I wasn’t sure about purchasing it because of several reviews saying the vacuum is too heavy, but honestly it’s not that bad. It’s not like I’ll be carrying the vacuum all the time. It glides smoothly on all surfaces. P

It does not work well at all will not pick up small pieces gets clogged easy does not get corners at all

Junk vacuum. Thing latest 5 months and it broke. Dont recommended.

Shark has a good reputation for great vacuums that owners love while being a little more budget friendly. This is certainly true of this newest upright vacuum. Shark put a few thoughtful touches into the design that I appreciated. These include a longer power cable, a front rubber bumper so when you accidentally push it into the corner of a wall it doesn't break anything or mar the wall, a power button on the wand handle instead of on the motor section and a removeable hose from the motor section for easy cleaning of the hose if needed. The suction on this vacuum is almost ridiculously high. It is very powerful, more powerful than other vacuums I've owned. I first swept the house with our old vacuum and then went over it again with this Shark and I couldn't believe how much more the Shark picked up. It was astounding. We have a cat that sheds and the Shark really did well at picking up the cat hair. Emptying the dust collection cup is very easy. You can set different heights of the main sweeper head for different types of carpet, and the vacuum also worked well on our hard floors. There are two negatives I will mention. The first is that this vacuum is very loud. Perhaps that's why the suction is so great. Also, when using the lift away feature, it is rather easy to tip over the lift away motor because the hose is tight and can't stretch very far. Perhaps the hose will stretch more with use.