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Customer Ratings & Reviews

$229.99
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Comp. Value: $329.99

Customer reviews

Rating 4.6 out of 5 stars with 403 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished 10.2-Inch iPad with Wi-Fi - 64GB for its excellent performance, near-perfect condition upon arrival, and great value. Many appreciate the battery life and ease of use. However, some customers have reported issues with the screen quality, receiving a product with less storage than ordered, or receiving an earlier generation of the iPad than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 403 reviews
  • Rated 3 out of 5 stars

    Hair around the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ítem is in a good condition the only detalles is that are stuck a lot of hair around the screen and in the edges, too difficult to remove them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Pad silver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy start up needed to go to store to get power cord wrong one sent with I Pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it and carries it everywhere. And hasn’t put it down yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IPad is amazing! Can’t seem to put it down. It also came with a bunch of freebies too! Apple Music, Apple +, and Apple Arcade!!!

    I would recommend this to a friend
  • Cons mentioned:
    Generation, Storage

    Rated 1 out of 5 stars

    Shipped the wrong iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Generation 9 64 GB and received a Generation 7 32 GB.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a ideal christmas gift for a young granddaughter starting out on her first ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift For Dad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the device just as I ordered. Bought for my dad in order to upgrade his decades old tablet with a broken screen. Everything works as promised and he’s enjoying!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Customer service needs to be revamped.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I am only giving two stars for these purchases has no relation to the apple products but has everything to do with Best Buy’s customer service. This product was ordered on line for my wife’s sister who resides in Florida, my wife and I reside in South Carolina. The Best Buy rep I spoke with on the phone helped me complete the purchase. I informed her this was a gift that would be sent to the Best Buy in lady lake Florida where my sister in law would pick it up. The rep on the phone said no problem and took all of my sister in laws information. When the product reached the store in lady lake Florida I received an email telling me it was ready for pick up. I called the store to let them know that my sister in law would pick it up. The store rep informed me that I had to pick it up because my name was on the receipt also that the cover I had ordered for the iPad was not received. It two weeks of frustrating phone calls before my sister in law was allowed to pick up the device because of dare I say incompetent customer service. I for one will never use Best Buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter will be happy in Xmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and it was delivered quickly. I got it for my 6 yr old daughter for Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveeeeee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my sisters 21st birthday would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Violet’s gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for Granddaughter Violet she loved it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like brand new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from old ipad. Clean, no scratches. As advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 9th Gen. Refurbished iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished iPad arrived perfectly as a gift for my parents. Thank you, Best Buy, for the best deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad worked perfectly. Came in perfect condition. The battery was great condition aswell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous about buying refurbished but it worked out great and was in perfect shape.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPad is great so far! 4 stars bc they sent the wrong charging cable and I don’t like that they won’t mail me the correct one and told me to go to the store for it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that the battery life is only 4-6 hour

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works Could never tell it was refurbished. It runs fast charges. Everything is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me peace.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my adult son has autism and work an Ipad better then any I know. I know there is no problem because he is happy and quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even the refurb works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable. Does what I want. You do have to customize the settings and apps, though.

    I would recommend this to a friend