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Customer Ratings & Reviews

Model:
940-000198
SKU:
6515261
$256.99
Save $43
Comp. Value: $299.99

Customer reviews

Rating 4.3 out of 5 stars with 589 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the G CLOUD Gaming Handheld Console's overall performance, portability, and battery life. Many appreciate the quality of the screen and the comfortable, lightweight design. Some customers noted the device's reliance on internet connectivity as a drawback, and a few felt the processor speed could be improved for standalone use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 589 reviews
  • Rated 2 out of 5 stars

    Good With Some Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Runs and work fine just not what I thought it was. It runs on android and you can only play when connected to WiFi. The storage for a handheld is poor and the screen resolution is as well. If your into cloud gaming it’s perfect but if you’re looking for a fun gaming experience on the go look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G CLOUD Gaming Handheld Console. We understand that it may not be the ideal fit for everyone's needs, especially those looking for a traditional handheld gaming experience with offline capabilities and higher storage/screen resolution. We apologize if the product didn't meet your expectations. We'll use your feedback to help us improve our products and services in the future. Logitech

  • Rated 3 out of 5 stars

    Almost a great portable gaming device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good device but there is lots of lag when gaming.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - G CLOUD. We appreciate you sharing your experience. We are always working on improving our products. If you are experiencing lag, please reach out to our support team for troubleshooting assistance. Logitech

  • Rated 1 out of 5 stars

    Great experience but don’t expect support from mfg

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the device until I noticed the USB charging port was loose. I rarely use the device in hand while it’s plugged in as to not add stress to the port. One day I picked up the device while it was connected to my XR glasses and noticed static. I contacted support and they said video out is an experimental feature and not supported. Fair enough. I then decided to see if charging while moving the device would cause it to cut out. Sure enough, intermittent charging cutouts. Support informed me that even though it’s under warranty, the USB port is not covered because it can be damaged by normal wear and tear. So, while I loved the device, they are not durable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience you've experienced with the Logitech G Cloud Gaming Handheld Console.To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 3 out of 5 stars

    Dissapointing performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price point of this device is excellent, and the feel is actually very nice; unfortunately, the stream quality was pretty choppy on every network I tested the device on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for emulators and xbox. You can not download games striaght to the device unless its for emulators

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it he can do more with it than the Nintendo switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for at home bordem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have when you’re in bed and can’t sleep or don’t feel like playing on a big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice handheld Xbox console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox cloud performance is excellent and be able to use a controller for Android games is an added bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld. My wife stole it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing games and my home has adequate wifi. My wife stole my g cloud to play dream light valley.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids got this for Christmas from Santa great product and easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mi unico hijo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one my son was always wanting to have and good thing he likes it so much

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cloud gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming in home on good WiFi. The joysticks could be better for the price. Not a bad handheld but for the price u can do better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback has not gone unnoticed. We value your input, therefore we will forward it along to the right team so they can look into it.

  • Rated 1 out of 5 stars

    Not impressed with best bye at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I baught my daughter from Best Buy and tried to bye another one for me through best bye and it wouldn’t let me purchase another one of the same system for some reason I even called customer service and they didn’t no what was going on either I tried submitting my card over the phone to them and that didn’t work and I wanted to bye both at the same place but unfortunately it wouldn’t allow me to so I had to bye it elsewhere and ended up paying more for mine needless to say I will not shop here again because of this reason not impressed

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience. We sincerely apologize for the difficulties you encountered while trying to purchase a second G CLOUD system and the frustration caused by the purchase limitations and lack of clarity from customer service. We understand your disappointment with the situation and regret that it led to you paying more elsewhere. Logitech

  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is its worth it so dont miss out on it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech G Cloud. We appreciate you sharing your positive experience. Your feedback is valuable to us as we continue to enhance our products.

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good buy for the price it will stream games and play them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. I have one, and purchased one for my daughter!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just wasn't what I thought it was going to be. I didn't research but once I got it home and tried it out myself. I just couldn't get behind it. It felt like a thinner switch that streamed some games from my PC at a lag. I'll just save for a steam deck.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback on the G CLOUD Gaming Handheld Console. We understand it didn't meet your expectations after trying it out, and we apologize for any inconvenience or disappointment this has caused. Logitech

  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love that you are able to connect to Xbox to play games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I forgot I bought this

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot I bought this thing, and I think it’s under my bed. It just doesn’t fit my lifestyle like I thought it would. I also had trouble updating it from day one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted for his birthday present but never used it

    I would recommend this to a friend