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Customer Ratings & Reviews

Model:
940-000198
SKU:
6515261
$299.99

Customer reviews

Rating 4.3 out of 5 stars with 593 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

82%
would recommend
to a friend

Customers are saying

Customers have good things to say about the G CLOUD Gaming Handheld Console's overall performance, portability, and battery life. Many appreciate the quality of the screen and the comfortable, lightweight design. Some customers noted the device's reliance on internet connectivity as a drawback, and a few felt the processor speed could be improved for standalone use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 593 reviews
  • Rated 1 out of 5 stars

    Nah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is not it. Slow. Cheap. Cant think of any reason why this was made

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about your experience with the Logitech G Cloud and any inconvenience caused. Your feedback is valuable to us and will be shared with the appropriate team. Thank you for bringing this to our attention.

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh - theres really no poijt to this thing. Only can use with internet.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback and we'll make sure to share it with the right team. However, please be informed that Logitech G CLOUD can run offline any Android app or game that doesn't requires internet connection. For Cloud gaming requires a reliable, high-speed internet connection with minimal wireless interference.

  • Rated 2 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But could be better,nice fit in hand but feels cheaply made

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

  • Rated 2 out of 5 stars

    Cool concept

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backbone way btr. I can play without my xbox on so i went back to backbone

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. Your feedback is important to us, and we'll make sure to share it with the right team. We truly appreciate your time and efforts in this.

  • Rated 2 out of 5 stars

    Wonky sticks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to play games like rocket league. Sticks felt off and short.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We really appreciate you taking the time to share your feedback. Your input means a lot to us, and we'll make sure to pass it along to our team ASAP for the best possible outcome. Thanks a bunch!

  • Rated 1 out of 5 stars

    Not worth it.........

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking I would be able to play the most popular games around for Xbox. I was disappointed with the very limited selection of games. Additionally they have app games that require touch and you cannot use the analog sticks or buttons (very pointless). You are better using a tablet. Graphics are worse than the Nintendo Switch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gltichy. Dead pixels out of box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had problems with glitches for the operating system and controls multiple times. Also have a few dead pixels and is less then a month old. Will be trying to return for a replacement.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's surely disappointing to hear. We urge you to get in touch with the Logitech Support team and they'll assist you accordingly with a suitable resolution. Your valuable feedback is important to us as we strive to improve our products.

  • Rated 1 out of 5 stars

    Not what I’d hoped for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall disappointment. Comfortable and ergonomic for sure, great physical design. But the UI and the streaming experience weren’t great and I returned it. Not worth the $299 sale price.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G Cloud. While we're glad to hear that you found the console comfortable and ergonomic with the physical design, we apologize that the UI and streaming experience did not meet your expectations. We understand your overall disappointment and value your input as we strive to improve our products. We'll take it into consideration for future improvements.

  • Rated 1 out of 5 stars

    Do not waste your money!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total junk. Did not even last 1 month! Total junk!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      I'm genuinely sorry to hear that your Logitech G CLOUD Gaming Handheld Console stopped working after less than a month. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 2 out of 5 stars

    g cloud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could be better when playing Xbox, it kind of lags.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your valuable feedback & we regret to hear that the product did not meet your expectations. We value your input and therefore, we'll share it with the appropriate team to further look in to this.

  • Rated 1 out of 5 stars

    ONLY STREAMS OR MIRRORS GAMES NO STORAGE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good replacement. there are much better handheld devices that allow you to store games without wifi. or play steam games without having to run them on a larger device at the same time!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

  • Rated 2 out of 5 stars

    Pick your poison

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of date product upon release. Ended up returning

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello JDCL, we are sorry to hear that the Cloud Console did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Thank you for being part of the Logitech family, have a great day. -Ricky from Logitech

  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a christmas gift. I need a minimun of 50 characters

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Not worth the price

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately wasn’t what we expected. My son had a hard time using for games he wanted to play on there. Screen size and only using certain streaming games. So it was never used and returned

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret to hear that you had to return the product and we're sorry that the product didn't meet your expectations. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.

  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game kids love it **********************************

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    this device sucked

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing just absolutely sucked. it was super laggy even on very good wifi.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We value your feedback and apologize for any inconvenience caused. Thank you for bringing this to our attention. We'll definitely pass this along to the relevant team so that the team can work on this as we continue to enhance our products as well as the user experience.

  • Rated 1 out of 5 stars

    Needs better applications and system settings

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game system will work but after a month it started to glitch and turn off and on .unable to keep using due to errors on screen

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear that you've had an unpleasant experience and we apologize for the trouble it has caused. Please reach out to Logi G support and our team will help you with the best possible solution. Also, we'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.

  • Rated 1 out of 5 stars

    G cloud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 2 weeks and then stopped working, never turned back on.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your valuable feedback and truly sorry for the negative experience. Your satisfaction is our priority. Sending your details to socialcare@logitech.com will help us expedite the resolution process. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 1 out of 5 stars

    Not Worth IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not worth it. It’s just a cheap tablet with joysticks

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the disappointment you've experienced with the Logitech G CLOUD Gaming Handheld Console. We understand that it didn't meet your expectations. Your feedback is valuable to us as we continually strive to improve our products.

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product husband loved this! Would definitely buy again

    I would recommend this to a friend