Customer Ratings & Reviews

As advertised. I have an old operating system but the computer and printer worked the kinks out. Lol. The print from anywhere feature is something i never knew i needed but i now know i cant live without.

Very good costumer service. Explained features of item well. I would recommend the associate I worked with

Printer does a great job and it is easy to maintain.

Great printer, good quality and fast. I purchased this printer for my son and I.

The printer died right after the 6-month free ink offer ended. Tech was not able to help, so I replaced it.

It is great for my small office needs. It is night designed for large outputs or for multicopying, but was not bought for that reason.

From set up to printing this printer was effortless and the printing looked great.

The only thing that I didn't like about this printer is that I have to be subscribed to HP instant ink in order to use the printer. It would keep log of how much copies you would make and if needed a replacement soon to send to you.

If you don't use it every day it will go off line. You have to unplug evry thing and plug it back to reset. All so you have to down load app, to register on, and go trough this long process just to use the scan feature. This is not a plug in use product. Too much

Printer is decent for the price, easy to set up however the plastic does feel cheap. Lets see how long it will last.

We buy all of our tv/appliances from Best Buy great products! Great customer service.

It works as it should. Used it for coping and printing

I thought this was a scanner also but wasn’t. I should have read more carefully. Works fine for printing

It does an amazing job love the fact It came with free ink for 6months

I love everything about this gift that my mother gifted me with. I'm so very happy that she thought of me to do such a nice thing for me

works great and a good price A good printer for every day use.

This is the worst printer I’ve ever owned in my entire life, and I’ve owned dozens of them for Personal and Work use. It was super complicated to get connected to Wi-Fi. It was next to impossible to get them to send us in even though we had the ink plan that we paid for a monthly. We paid for the plan as well and we paid for several months and got one package of paper. We never got it to stay on. They would tell us they were going to cancel our subscription for paper and ink because we needed to keep our printer connected to the Wi-Fi but if it went to sleep within say 20 seconds, then it would disconnect from the Wi-Fi and the only way to get the printer to turn off was to unplug it from the wall wait a few seconds and then plug it back in and then print really really fast before the printer fell asleep . I called toll-free numbers all over this country and spent hours and I’m not kidding hours on the phone with Customer Service multiple days in a row. I actually allotted an entire day to get it sorted out so that we could do our business work and our children could do homework. Oddly enough, my father-in-law bought the same exact printer and threw it in the garbage for the same reasons. I don’t care if it’s cheap, you’re throwing your money in the garbage so save yourself the money or just burn your cash now and throw it in a pit, that’s exactly what I intend to do with this printer. This thing is garbage!!!

Dislike the awkward size, inable to store on average shelves, lightweight though. Like the sleek color and wase of use

Junk. Too much bull on setting up. You have to download two different apps on your phone to use it. Doesn't let you scan something without loading paper first. I would not recommend.

Quality is ok , only issue is its keep disconnecting from wifi and if not in use for some time , need to reset everything.