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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.8 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the Echo Dot (5th Gen, 2022 Release) Smart Speaker with Alexa for its impressive sound quality, ease of use, and compact size. Many also appreciate its design, price, connectivity, and straightforward setup. However, some customers have expressed concerns about the volume, privacy, and lack of a display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,619 reviews
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with music around the house so me and my daughters have a lot of fun dancing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds perfect, very good product, I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many different products like this one and I would have to say that it is good for the price and offers a lot to users. A bit bigger than some, but gets the job done. Depends on preference of OS tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for christmas and they loved it! Super helpful for a daily routine and music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Alexa because my Alexa can control all my room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect addition to our home. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing devices and so easy to set up. Id recoomend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RobinW

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from Best Buy. Got it on sale with the daily deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, Alexsa has a good voice quality and she can do everything asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal I love my Alexa !!!!! Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay and try it for myself its amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooooioooooooooooooooooooool great service don't ask just take my advice and buy it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Loved it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boight this as a gift for my wife. It quickly became her 2nd best friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th purchase of Amazon Alexa devices through Best Buys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Great addition to the home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo great choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had one, so i purchased this for a friend. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa. She answers just about anything you ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good !! I love Alexa!! Very easy to use and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first amazon item and im in love with it …………….

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best, have better older units

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my favorite version of Alexa. I prefer the smaller form factors. This one doesnt hear my command very well and i have to practically yell at the think. Half the time it give the wrong command even though i spoke clearly.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Casry! Thank you for reaching out about your Echo Dot. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. Make sure you have an active internet connection. Check that your device isn't muted. The light indicator is red when your device is muted. Press the Action button to see if your Echo device responds. To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise. Speak naturally and clearly. Rephrase your question or make it more specific. For example, there are many cities around the world called "Paris." If you want to know the weather in Paris, France, say, "What's the weather like in Paris, France?" Try saying, "Did you hear me?" Unplug your device and then plug it back in. I hope these steps help fix the issues you are running into. If they don't, reach out to Amazon customer service at 1-888-280-4331 for further assistance. Thank you and have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Love it so much

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to enjoyed music listen to book abd use this on audible and spofity

    I would recommend this to a friend