Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.8 out of 5 stars with 2659 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Echo Dot (5th Gen, 2022 Release) Smart Speaker with Alexa for its impressive sound quality, ease of use, and compact size. Many also appreciate its design, price, connectivity, and straightforward setup. However, some customers have expressed concerns about the volume, privacy, and lack of a display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,659 reviews
  • Rated 3 out of 5 stars

    I don't regret it, but could be better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part it meet expectations. Good product. It is the best assistant as far as understanding voice commands. My problem is with the integration of some of my smart devices. I just realized that it doesn't work with ROKU in my region. In addition the integration with the air conditioner works.... sometimes

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Diego, thank you for your feedback. I'm so sorry to see you're having a subpar experience with the Echo Dot. I understand how frustrating it can be that Roku does not work in your region. In regards to connection issues with your air conditioner, here are a few troubleshooting tips for you to try to resolve the issue: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Dot, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! AmazonDevices

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa connection is great of Bluetooth and louder then my previous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great item my granddaughter really likes it I asked if she was happy with it she said she’d liven it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but packs a punch

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!! This thing packs a punch!! I was really surprised at how small it was and I thought it was gonna sound really low. Man was I wrong! This thing gets pretty loud for being that small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be working fine.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly bought this as a repeater for my Eero router mesh network. Seems to be working fine. Setup was mostly easy, though it did need an immediate firmware update to get it working as a repeater.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon Echo Dot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the idea of finding the local temperature and the temperature for where we are going for the day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Alexa echo Dot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy access for information desired. Highly recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing but trouble

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. Had an older echo. Wish I had kept it. This one will not follow simple routines. Actually refused to follow command on how to respond to a household member. Said it was too military!!! OMG!!

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, skelnav88. Thank you for taking the time to leave a review on the Echo Dot. I am sorry to hear about the experience you are having with the device. We would love the opportunity to assist you further with your specific problems. I recommend contacting Amazon Customer service which is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! AmazonDevices

  • Rated 4 out of 5 stars

    alexa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound works fine but nothing special , worked as expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a good cost. I would definitely revommend as well as buy this gift again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy smart home hook up, music sound quality a dud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart switches and lights easy to connect, but novelty of a smart home quickly wore off. My one experience with Amazon tech “support” was horrible and I ended up figuring out how to solve the problem myself. Sound quality is a dud. And no, Alexa, I don’t want to subscribe to Amazon music so please stop asking.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Echo 4 vs Echo Dot 5

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote speaker with Alexa. Going to return since I want the bigger Echo cause of the sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its cool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that the technology will improve over time but it isnt quite at the level id like it to be. Still cool tho

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has limited functions when connecting with Android.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Manuel! Thank you for your feedback about the Echo Dot's connectivity with Android devices. The Echo Dot works with Android phones through the Alexa app and Bluetooth, supporting all core features including voice commands, smart home control, music playback, timers, skills, and routines. If you're experiencing limitations, ensure you have the latest Alexa app from Google Play Store, verify Bluetooth is enabled, restart both devices, and check your Wi-Fi connection. If issues persist after these steps, Amazon Customer Service is available 24/7 at 1-888-280-4331 to help resolve specific compatibility concerns. Thank you for bringing this to our attention. AmazonDevices

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    significant improvements from previous version

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers sound a little better than previous version. Also like that it has a temperature sensor, so I can ask Alexa what is the temperature in the room. Sensor seems fairly accurate, although it tends to report slightly higher values than standalone sensors I use in same room).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, I haven't had any problems and I've been using it for several months now, I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo device has a rich sound and Alexa is remarkably smart. The added bonus of a free trial of Amazon Music was impossible to activate despite calls to both Best Buy and Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quolity for the good price. I bought this one to control the lights, and it’s doing the job. I bought it on BF, and it was in a boundel with a smart bulb. It was a great deal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about a month ago, has lost internet connection several times. Had to restart.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud w/ base but the voice recognition is not very good

    I would recommend this to a friend