Customer Ratings & Reviews
- Model:
- ILCE7RM5/B
- |
- SKU:
- 6524719
Customer reviews
Rating 4.9 out of 5 stars with 255 reviews
(255 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Alpha 7R V Full-frame Mirrorless Camera's camera quality, overall performance, and resolution, with many praising the autofocus and dynamic range. The screen and ease of use are also well-received. However, some customers have noted that the camera feels heavier compared to other models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a huge upgrade for me coming from a7iii. I’m loving the high megapixel even though transfer times are longer but I really love being able to crop and still have a good resolution.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kulafu,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you loved it and found it as the best camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-16-2023
Sony Social Support
Rated 5 out of 5 stars
Great experience
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, fast shipping definately will be ordering from Best Buy again!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanelleH, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear you are loving this camera and the overall experience has been wonderful. Thank you for choosing Sony. -Linda 12-17-24 Sony Social Support
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works as advertised. Great product and good price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LootLavish, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you think our camera works as it should and has great quality. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
Rated 5 out of 5 stars
Fabulous camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fabulous camera andI hope to use it for the rest of my life. It has a ton of settings so it took some time to get all those options down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaddyCat,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you loved it and found it as fabulous camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 1-13-2024
Sony Social Support
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good nice camera it has good features and options
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SohailA,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-17-2024
Sony Social Support
Rated 5 out of 5 stars
Amazing camera and experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy was wonderful loved the experience will be buying many more items from them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 5-14-2024 Sony Social Support
Rated 5 out of 5 stars
Go big or go home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Photographer’s dream tool - 61 MP of killer performance!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bssharma,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-10-2024
Sony Social Support
Rated 5 out of 5 stars
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, good quality, it is a purchase that you can never regret
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OscarS, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you think our camera is a great purchase and has excellent built quality. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
Rated 5 out of 5 stars
Satisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. Definitely taking my photography to the next level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Onzlos, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback on this camera. We are happy to hear you are enjoying the camera and that you feel it has taken you to the next level. Thank you for choosing Sony. -Linda 12-22-23 Sony Social Support
Rated 5 out of 5 stars
Perfect Hybrid Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect camera, love the way the LCD was designed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillyP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you think our camera is perfect and also has well designed articulating LCD screen. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
Rated 5 out of 5 stars
Love this camera!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is really a step up from the r iv. The new features make it the camera I always wanted from Sony. Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarbaraB, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
Rated 5 out of 5 stars
James
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crew at the store were very helpful. From sales to checking out. Thanks for all your help.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesS, Thank you for sharing your feedback with us. We are happy to hear your experience with purchasing the camera was a good one. We hope you will have a great experience with the camera and its capabilities as well. The A7RV is packed with amazing features that will enable you to capture photos and videos in all sorts of conditions. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support
Rated 5 out of 5 stars
A landscape photographer’s dream camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best camera so far. I can’t wait to test it fully out in field. I am quite impressed with the features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kwes, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback on your new camera. Happy to hear you are enjoying all the new features this camera has to offer. Can't wait to hear about your test in the field with it! Thank you again! Happy shooting! - Linda (Sony Social Support)
- Pros mentioned:Camera quality
Rated 1 out of 5 stars
Camera is a beast, return process a nightmare!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony A7RV is amazing and an absolute beast to work with. Unfortunately Best Buy Customer Service is quite the opposite. Ordered the camera and canceled 2 hours later, the customer representative I called he couldn't stop the order anymore and should simply reject the delivery. After some time checking my refund they kept $500 for "Restocking fee" which is ridiculous. Customer service is simply not responding to my emails anymore where Best Buy initially even mentioned there is no Restocking fee package if package is unopened. My experience is extremely poor with customer service, do not buy from Best Buy. I definitely won't , but the camera is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReinhardM, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving the camera. We are sorry about the experience are you having with the retailer. Hopefully that gets resolved soon. Thank you for choosing Sony. -Linda Sony Social Support
Rated 5 out of 5 stars
Great Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Great value to the price paid. It worth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vikram,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE7RM5 camera. We are glad to hear that you found it as a great camera with great value for its price. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-11-2023
Sony Social Support
Rated 5 out of 5 stars
AI on camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera i ever used. the AI included is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EusebioC,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE7RM5 camera. We are glad to hear that you loved the camera and that this has been your best camera ever. Thank you for choosing Sony!
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
Rated 2 out of 5 stars
Good camera but overheats
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheated fairly often. Also had issues returning it at my local Best Buy because the store supervisor really wanted to charge a restocking fee even though it was defective. They wanted me to come back with my own lens and show the overheat message which is kinda ridiculous.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Itsme,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are sorry to hear about what happens with the camera. The camera has a function that allows you to record longer before it shuts down to prevent overheating. To activate this function, go to MENU → (Setup) → (Power Setting Option) → (Auto Power OFF Temp.) then set it to High. If the camera still overheats after setting this function, we suggest you contact our phone support at 239-245-6360 so we can assist you. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-30-2024
Sony Social Support
Rated 4 out of 5 stars
Great All-around Sony Camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera. I’ve been using it as my main camera for everything from taking pictures to live streaming!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CosmicPilsung, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you loved it. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 2-10-2024 Sony Social Support
- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good camera but the price on the shop online was 3200 and they sold it to me for another price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbdulmagedA,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE7RM5 camera. We are sorry to hear about your purchasing experience but we are glad to hear that you found it as a good camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 1-22-2025
Sony Social Support
Rated 4 out of 5 stars
Sony A7R V
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera with lot of specifications and has e mounts easily
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GangadharA,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE7RM5 camera. We're glad to hear that you're happy with the quality of our camera. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
12-24-2023
Sony Social Support















