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Customer Ratings & Reviews

$159.99
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Comp. Value: $189.99

Customer reviews

Rating 4.3 out of 5 stars with 480 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the EcoTank ET-2400 for its print quality and ease of use. Many find the overall performance satisfactory and appreciate the straightforward setup process. However, some customers have expressed concerns about connectivity issues, with the printer not connecting to 5G networks, while others have noted the printer's noise level. Additionally, a few users have experienced paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 480 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complicated to configure, it does not allow printing directly from an iPhone or Mac, additional software is required that is difficult to obtain in order to use it normally, I do not recommend it.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello MiguelB, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your Epson includes free technical support for the life of the product. If you've been asked to pay for technical support, please go to www.epson.com/Support/fraud to learn how to file a complaint against the company that charged you. If you still need assistance, our Advanced Epson Support Team can be reached directly at 1-800-241-5794. Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Cartridge -free!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. The no cartridge feature is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epsom Eco Tank Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was quick and we were able to pick-up within and hour. The printer far exceeded our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Epson ET2400 Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one cartride free. Good value for the money.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not Apple Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this printer if you have a Mac or an IPhone. AirPrint does not support it. I regret the purchase. Y you otal pain to install and use. Hate it.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Trevbry, we are sorry to hear that you are experiencing issues with your printer. Your ET-2400 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perf

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed to get my tahirts made! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Supertank printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and love the way you fill the ink.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for a while but I couldn’t print after a while. I was recommended to do a power head cleaning and couldn’t figure it out. Now DEAD in the water. Best Buy wants another $100

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi RickP, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this printer! Thanks to the best buy employees for helping me with helping me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deffinitely Worth It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’d been using a regular cartridge inkjet printer for the longest time and because my wofe home schools our daughter it seemed like we were replacing the cartridges 2-3 times a month. So far we’ve filled it the once and have barley used a quarter of the ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes in handy when you need to print out important information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rodney

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, friendly and very informative.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for Sublimation crafting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added my sublimation ink and love this for my craft projects. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Epson. It is a very user-friendly and cost-effective printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes it’s ability to work great with her crafting business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The simplicity of setting up the printer made it worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect print to use, very economical, faster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, only complaint is the interface for wireless scanning seems a little clunky/cumbersome, but all in all very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great and ink lasts a long time. Worth the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up. Geek Squad had to come out and do it and had to exchange it since they couldnt fix it. Second one they got set up.

    No, I would not recommend this to a friend