Customer Ratings & Reviews
- Model:
- C11CJ67201
- |
- SKU:
- 6525631
Customer reviews
Rating 4.3 out of 5 stars with 486 reviews
(486 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the EcoTank ET-2400 for its print quality and ease of use. Many find the overall performance satisfactory and appreciate the straightforward setup process. However, some customers have expressed concerns about connectivity issues, with the printer not connecting to 5G networks, while others have noted the printer's noise level. Additionally, a few users have experienced paper jams.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.printer has failed with less than 100 pages printed. best buy refuses to help unless I pay them 99.99. this will be the last item I get from best (worst) buy. avoid this printer and avoid bestbuy.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi WLR275, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Doesn't last long.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months. Connection issues.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Rod S, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
No too smart
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good no have at lot function available for everyone you need to use only web or app
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Cheap printer. Horrible to setup. Poor quality. Doesn’t stay connected to WiFi. 0/10
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Horrible printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HATE this printer! It’s hard to set up, it prints EXTREMELY slow, and it doesn’t connect to WiFi easily. I have to use the Epson app to print!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we appreciate your feedback on the Epson EcoTank ET-2400. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team
- Pros mentioned:Print quality
Rated 1 out of 5 stars
Wouldn't recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime we print we have to reinstall. Print quality good
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello KevinH, we apologize for the disappointing experience you’re having with your Epson ET-2400. Based on your description, it sounds as if you may have installed the driver multiple times. Your ET-2400 product includes free lifetime technical support and our Epson Support Team would be happy to assist you. Please call (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
Rated 1 out of 5 stars
No Good Epson
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst printer i ever purchased. It didn't print brand new out the box. I've decided to purchase an HP printer instead.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Kelz, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.
Rated 1 out of 5 stars
Unhelped...still
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have tried several times to resolve "print/fit to paper" No luck. The printer is stuck in printing my document on half of the page no matter what setting preferences I request. Talking to the tech help at epson was not at all helpful, largely because the tech help is farmed out to people who are competent in their knowledge but not able to articulate this help, nor comprehend the details of my tech troubles. I will not be recommending this product to my friends.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Andrew, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Rated 1 out of 5 stars
Would not buy this printer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned a printer and purchased the ET-2400. First of all because I have a Mac computer I literally had to call support 6 times before I got to a technician that could help set up the printer. Printing is so convoluted in that I can't print with my Wifi. So, anything I want to print from the internet or email etc., I have to download. Or I have to call my internet company and get a new router!. I will I knew all of this before my purchase.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello KafuiD, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Rated 2 out of 5 stars
No airprint
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can only print using the Epson Smart Panel app. Everyone in your household will need the app to print wirelessly.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi callboss, we're sorry to hear you were not satisfied with your Epson ET-2400 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time in sharing your experience and hope you have a nice day. Kind Regards, Tony – The Epson Team.
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never truly worked got by with making work my own way but it truly doesn’t it doesn’t connect to the internet doesn’t print the picture as it’s size just to fit the paper or whatever paper size you tell it spent hours trying to get it set up and here we see 6 months later still doesn’t work still not set up right go with cannon
No, I would not recommend this to a friendRated 5 out of 5 stars
best printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For anyone that prints a lot of documents this is the printer for you where you dont have to worry about ink for a long time
I would recommend this to a friendRated 1 out of 5 stars
Not a good buy for printing images
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer does not print borderless and the ink clogs a lot. I would not recommend purchasing this printer. You cannot change the settings for borderless printing at all.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear Phoenix422, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson EcoTank ET-2400 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Dylan – The Epson Team.
Rated 2 out of 5 stars
2400
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well for printing, but no airprint will upgrade soon.
No, I would not recommend this to a friendRated 1 out of 5 stars
Get an HP better for Mac users
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must use a cell to use it. Not compatible with a lot of the old Mac’s or very New Macs. Customer service took 4 days to get back to me. Had to buy extra cables to TRY to Make it work. Not worth it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defect?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for 2 weeks, then all down hill after that. It wouldn't print labels, it would go offline for no reason. Guessing i just got a bad one / defect.
No, I would not recommend this to a friendRated 5 out of 5 stars
Wc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nifndiddnixdjidejkddknxkdndidndndkdndkdidkdkdndndodndkfkfnfkdkfjfkfnfknfkfkfkfnfkfkfnfkfkrkfkfkf
I would recommend this to a friendRated 5 out of 5 stars
Great Printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer! Love the ink tanks instead of having to buy cartridges!
I would recommend this to a friendRated 1 out of 5 stars
Brand new scanner copy black 2" stripe on doc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scanner prints 2 inch black stripe in middle of page straight out of the new box
No, I would not recommend this to a friendRated 5 out of 5 stars
Exceptional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent copies and love that I don’t have to buy catridges
I would recommend this to a friend

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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/cf74ddb8-bf34-4aee-be55-646a62d0ed34.jpg;maxHeight=54;maxWidth=54;format=webp)



















