Customer Ratings & Reviews
- Model:
- RS23CB760012/AA
- SKU:
- 6529230
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the BESPOKE Side-by-Side Counter Depth Smart Refrigerator for its super chic design, convenient beverage center, and overall performance as a beautiful addition to the kitchen. The dual ice maker, ample internal space, and suitable size for small families are also well-received. However, some customers have noted that the doors open too easily and the color may appear slightly grayish in certain lighting.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Worse service ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator from Best Buy and thought I was going to love it and I did the space is what I needed, I liked the design however the freezer has not worked properly since purchase. It makes ice in and on my food causing freezer burn. I tried adjusting the temperature but nothing worked. Called for service, made an appointment, waited all day service person never showed up. Called Samsung they said the service per called but evidently called the wrong number, Scheduled another appointment same person that was scheduled first time did come out, he did not speak English and could not understand English, he tried to communicate through an app on his phone. Needless to say nothing got done, he left me frustrated and still not knowing what is wrong with my refrigerator. Contacted Samsung and the service department and all they could say is we will get back to you, Have they gotten back to me, no, Worse service department ever. I need my refrigerator fixed or replaced before I lose any more food. I will not purchase any more Samsung appliances, they don't seem to stand by their products and they use the term customer care, I think not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Stacylee,
We understand your disappointment about your overall experience with the refrigerator.
You may contact our Support Team via the link below to speak with a live representative should you need to follow up on the repair.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
-
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect in its size inside and out, you organize it well and the food is well displayed so that it is forgotten and damaged. happy with my purchase
I would recommend this to a friendSamsung Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We chose this fridge after viewing different options at the store.. Glad we picked the right one.
I would recommend this to a friendSuper sleek and functional design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking. Hides finger prints and super easy to clean.
I would recommend this to a friendcounter-depth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe his name was Ramon was excellent in his delivery
I would recommend this to a friendPerfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it perfect. Fits my home perfectly and great space
I would recommend this to a friendBeautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is amazing and the best part is it’s touch screen.
I would recommend this to a friend