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Customer reviews

Rating 4.3 out of 5 stars with 1017 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are pleased with the OfficeJet 8015e Wireless All-In-One Inkjet Printer's overall performance, print quality, and ease of use. Many reviewers found the setup process to be simple and appreciated the printer's connectivity. Users also noted the printer's suitable size and relatively quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,017 reviews
  • Rated 2 out of 5 stars

    Did not work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer kept running slow and sometimes not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage- worked less than 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is trash. It was difficult to set up, used only a handful of times, and less than 2 months later it completely stopped working. It won’t even turn on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    What the heck HP?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh.... Freaking nightmare. Will not stay connected to my computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Started good but didn’t last

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly went offline, asked for a password and username I did not have so I couldn’t print anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer can not connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is useless. It can’t connect to my computer even after lots of attempts. I just wasted my money. I don’t know what to do with it? Either to trash it or return it as it does not fit it purpose

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer, horrible customer service and printer made very annoying sound. Purchased new and used only twice before calling customer service. Best Buy would not refund or replace so it was placed in the garbage can.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failure

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about a month and now can’t get it to do anything. Says scanner is broken and now printhead. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible fraud they make you pay for a free trial for ink and if you don’t renew they lock you out of printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Erroneous Errors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an error on day 1 that “Printer door is open” and support wasn’t able to resolve. They suggested I mail it to them and wait 2-4 weeks for a replacement rather than returning to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call HP to get it setup. Instructions didn't work. Then after an hour on the phone getting it set up, the power button was defective. Have to return it for a replacement - HASSLE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer consistently grabs too many pieces of paper so nothing is printed correctly. I’ve tried several of the fixes suggested but they haven’t worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hot garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Smart does not work. Device doesn't stay connected. Functions simply do not work. Avoid this thing like the plague.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was only able to use it a few times. Ink went out pretty quickly. Ink is pricey and the printer won't take replacements.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Control Panel Broke in One Month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed, the control panel quit working after less than a month. It's just black. Spent 45 minutes trying to troubleshoot it with tech support and will have to replace printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very dissatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am actually returning the printer today. Unfortunately, it is very slow and difficult to use when attempting to scan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE UNLESS YOU LOVE PROBLEMS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE THIS PRINTER. I purchased this in May, 2024, and have had NOTHING BUT ISSUES. HP has lost a lot of credibility in our family because of this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't worked correctly starting about 1 month after purchase.I did not expect the warantee to be so short so I now have to replace it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink jam issue when its not jammed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a constant issue with the ink cartridge jamming but its not actually jammed. Im taking it back to the store today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because there was an issue with the ink cartridge when I was setting it up. Geek Squad said to bring it back for a replacement. The issue could not be resolved.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pritner is VERY loud while prinintg and is very cheap to rhe touch. Randlomy makes noises though out the night.

    No, I would not recommend this to a friend