Customer Ratings & Reviews

it reproduces slowly. I got the automatic top feed because I needed a faster printer than the one I had. The ink looks expensive if you don't get on a ink plan.

It did not come with directions on how to use. Very annoying. Always need to ask for help from neighbors so I can use

OK I hate this printer. It stopped working several days ago and following all instructions to "fix" it nothing has worked. I have gone around in circles doing-redoing everything to no avail. I have owned it since July and the printing was ok. Sometimes when shutting down it just goes on and on and on. Right now it's been shutting down for at least 5 min and hasn't stopped or shut down. I have done so many times the list to end the blue light blinking and it goes off for awhile, still claiming I need to finish the set up, despite it was fully set up when installed. Then back to the blinking blue light!!! Not impressed with the little touch screen either. Big mistake..should have gotten something better.

photo quality is terrible 8035e 8034e and 8015e there all same the copy tray on top is slow and you constantly have fill paper tray with 60 pages the price is right but screen is too small the one on 8034e and 8035e was perfect size hp can do better than this but hope people who try this printer hope u have better luck than I did

Do not buy HP printers unless you want to be controlled by the number of pages you print! 1. They charge when they feel like it. 2. They say that you can use your own purchased ink on the printers but they don’t work. 3. They charge a dollar per page for extra pages printed. 4. If you decide to opt out of their program, they won’t let you use the left over ink cartridges that are in the house. If you print a lot, do yourselves a favor and don’t purchase this printer.

I read similar reviews about how hard this printer was to set up, etc and figured I’d take a chance. Bad idea, I spent the better part of 4 hours chatting with HP support (which itself kept disconnecting) trying to figure out why it wasn’t working- “printer carriage issue” and just printing a blank test page. After all this (several times the support person gave me instructions for a printer with a removable carriage which this doesn’t have) the tech support person said it was an equipment issue, which I figured up front. In addition, I think you are required to subscribe to hp’s ink subscription service even to get the full functionality of the printer and the printer will refuse to work with anything that isn’t detected as their ink. Luckily I was within the return window.

Had 2 hp printers which were bought and failed at thr same time. They lasted about 4 years. I was generally happy with the quality, so i bought another HP. It lasted 14 months. Open it up and theres a broken gear sitting at the bottom. Barely used the thing. I suppose quality is a thing of the past.

Using this printer for design homework has been perfect because of the AirPrint feature. The printer's ability to talk to my mobile device is very nice for printing directly from my class app, as well as my laptop. The scanner bed on top is great for scanning high-quality sketches and making copies of my templates. The top completely opens for easy access to the larger glass surface, which is helpful for working on projects involving physical media distortion. Link :https://www.bestbuy.com/site/reviews/submission_2/18776977242/?campaignId=PDP

I had return due to the paper tray would keep getting stuck. Did not even get a chance to print.

Even after having Geek Squad online for 2 hours, and although it worked for about an hour, after that is did not print from our computer. Extremely frustrating. Also expected it to be like our former Office Jet 6970 but is not. Hard to get the paper loaded.

Doesn't work. They said it would work off the phone. Can't get it to work with cord connection either.

The printer was shipped late and the box was damaged.

Lasted exactly 2 weeks. Horrible experience. Traded for Epson and love it.

They will not allow you to use non hp ink. Printer is useless.

Worst printer i have ever had. Lot of problems. Quality of the printer itself is terrible.

I never got my product. It was returned the same day it shipped and I don’t know why. I won’t buy from Best Buy again.

worked for the first day then suddenly stopped working