Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • "Get laundry appliances you can count on - LG is one of the most reliable lines of home appliances according to Consumer Reports. CR Consumer Reports RECOMMENDED LG WM5500HWA. After extensive testing and research, Consumer Reports determined this product to be reliable, energy efficient, and a top performer in their washing machine tests. Our testing included over 182 hours of machine operation, and we evaluated various factors such as washing performance, energy efficiency, and overall reliability. Based on our findings, we recommend this product for its excellent performance and reliability."
  • Left. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 1. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • The image features a large stainless steel washing machine, which is a part of LG's line of appliances. The machine is designed with a large drum and a door, making it a reliable and efficient appliance. The washing machine is also recognized as America's most reliable line of appliances, as it has been awarded the 2023 Good Housekeeping Seal.
  • The image features a washing machine with a digital display that shows the word "Normal" on it. The machine is designed to handle mixed loads and cotton or linen fabrics, and it uses built-in intelligence to automatically select the appropriate cycle for the user. The machine also has built-in sensors that detect fabric type and soil level, allowing it to choose the best wash setting for the user.
  • The image showcases a modern washing machine with a sleek design and digital dial controls. The machine is equipped with various features such as Normal, Mixed loads, and cotton or linen fabrics. It also has a spin cycle, soil sensing, steam cleaning, and fresh care options. The machine has a temperature control and a delay start feature, making it convenient and user-friendly. The design of the washing machine is streamlined and flat-front, giving it a contemporary and stylish appearance.
  • The image features a stack of white towels and pillows, with a basket of towels placed on top. The towels are neatly folded and stacked, creating an appealing display. The advertisement suggests that the mega capacity of the towels and pillows allows for more room to do laundry in fewer loads, making it more convenient and efficient.
  • LG ThinQ | ThinQ Care WASH OR DRY FOLD REPEAT 10 LG o - ThinQ App & ThinQ Care Get more with the app Use the ThinQ app to operate your washing machine and get proactive alerts. Keep your appliances running smoothly with ThinQ Care.
  • LG ThinQ LC - 4.5 CU. FT. 100o O IX Mega Capacity Modern Design & Digital Dial Control Built-In Intelligence ThinQ App & ThinQ Care
  • The image features a large LG washing machine with a smartphone in front of it. The smartphone is displaying a ThinQ Care app, which is designed to help users monitor and maintain their appliances. The app provides smart alerts and usage reports to ensure that the appliances run efficiently and smoothly. The app is available for download on eligible LG models.
  • Alt View 13. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 14. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 15. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 16. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 17. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 18. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 19. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 20. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 21. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 22. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 23. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 24. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 25. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 26. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 27. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 28. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 29. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 30. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 31. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 32. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 33. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 34. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 35. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 36. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • BBY Overview - LG Front Load Laundry Digital Dial video 1 minutes 33 seconds
  • LG Washer & Dryer with Informative LCD Digital Dial Video video 0 minutes 28 seconds
  • LG Washer & Dryer with Smart Pairing Technology Video video 0 minutes 25 seconds
  • LG Laundry Digital Control Knob Video video 0 minutes 16 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • WM5500H_A 4.5 cf Front Load Washer Product Features Video video 1 minutes 11 seconds

LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

Model:
WM5500HVA
SKU:
6529912
Highly rated by customers for:
$1,449.99

Customer reviews

Rating 4.7 out of 5 stars with 552 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent cleaning performance, quiet operation, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate the large capacity, high quality, and sleek design. However, some customers have expressed concerns regarding the control panel, the start button's responsiveness, issues with installation, and the readability of the display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 552 reviews
  • Pros mentioned:
    Ease of use

    Washer and dryer’s

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my new washer and dryer there easy to use and it worked great

    I would recommend this to a friend

  • Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed the Brand of Washer and updated my washer to a newer model,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    LQ thin Q

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new washer and dryer! So quiet and super fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Excellent washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to use. Great result.Love AI feature

    I would recommend this to a friend

  • Love my LG steam washer!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG. The first lasted 13 years with daily use. This new one has an ap that’s fantastic. I don’t use the steam function often but when I do, it does an excellent job of cleaning and brightening the clothes. Worth it. I have a 13 year old LG steam dryer that’s still functioning fine.

    I would recommend this to a friend

  • N/A

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a compact design, which can fits in my Landry room nicely.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    LG-4.5 Cu. Ft. High-Efficiency Front Load Washer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer does a good job and runs relatively quiet in all operations.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Loki's - LG washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works good.. the service technician fitted it well..

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Satisfied customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to use. No sound when it’s running.

    I would recommend this to a friend

  • Happy with my LG Smart Front Load Washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Easy to use. Convenient 15-minute wash cycle. Thorough spin cycle. Cons: Exterior finish scratches easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great washer and dryer!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonfar im loving these machines. Super easy to use.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • LG front loaders are the BEST

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my secong LG front load washer. I replaced and old one after 13 years of trouble free use. I love LG front loaders. This new smart front loader washes BIG loads which saves me so much time. It also has a steam wash that is fantastic for sheets and towels. I love this waher!!

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Ms

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautifully looking, nice machine, easy to use, good service

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , works great cleans out all the stains we have.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend
  • Cons mentioned:
    Start button

    Start button is very hard to push

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a quality washer but the start button is very hard to push/initiate a wash. The variety of wash cycles is helpful.

    I would recommend this to a friend

  • Mr. H

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been a few days but it's use is what was expected!

    I would recommend this to a friend

  • Love this set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for a long time trying to find a set that would fit in my small house’s laundry room. It’s a little bigger in depth once the dryer vent was installed, but it’s honestly fine. I love it.

    I would recommend this to a friend

  • Best Buy appliances - the only way

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this appliance. and would never purchase from anywhere else. thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate and I am happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful and so easy to use. Happy with my purchase.

    I would recommend this to a friend
Page 19, Showing 361-380 of 552 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.