Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 6530134
Customer reviews
Rating 4.2 out of 5 stars with 1505 reviews
(1,505 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the UltraFast Washer and Dryer Combo for its ease of use and energy efficiency. The low noise level, ventless design, and large capacity are also appreciated features. However, some customers have expressed concerns about the drying time, weight, and reliability. Additionally, a few customers have reported an initial unpleasant smell.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
GE Combo washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate. No need to transfer from washer to dryer.
I would recommend this to a friend - Cons mentioned:Drying time
Rated 1 out of 5 stars
AMAZING - when it actually works!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this machine back in Dec 23 and was tickled with it for about 2 weeks. It was SOOO nice to be able to put a load of laundry in at night, and then get it out nice and dry in the morning! But then the clothes started not drying at all. I put in a service call, and after a week I had a guy come out and say it was the inverter board and it was on backorder. Keep in mind-we are a family of SIX and NEEDED that machine. Luckily it was only 3 weeks before it came in and he replaced it (cursing the whole time). I chopped it up to just a faulty part and began singing the machine's praises again. Like I said, when it is working, it is amazing! After 2 months, the display board began to flicker, and while it wasn't affecting the functionality, it looked horrible for a practically new EXPENSIVE machine. So I called again for service, and I learned that the previous guy wasn't servicing those machines anymore. GE agreed to just send me the display board and I could swap it out. A few weeks later, I got the board and watched a YouTube video and was back in business! About a month or two later I had the water pump stopped working, so I put in a request for service... talked to a person who said they would do a little digging on a service technician and call me back... Never heard anything back, so I got an endoscope and angle pliers and found that it was only a hair tie, so it was an easy fix. Fast forward to yesterday, and the machine is not drying again. I've opened another ticket with GE, but feel like I am "One and Done" with this unit! If they offer me a replacement machine, I will take it. But the first hiccup with the new machine, I will be demanding a refund and will go back to a pair of traditional units.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience and encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
Rated 2 out of 5 stars
High Maintenance, Annoying issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the Ge washer and dryer combo since october 2023, and it is driving me crazy with 2 issues. 1. My combo recently is making grinding sound when it starts running during washing cycle. The drying cycle seems do not have the sound. 2. The control lock feature keeps beeping like turning on and off when during washing and drying. The beeping sound stops after awhile then starts making the sound again. Overall, the machine is still doing its job. This unit requires regular maintenance. I do not think it worths the money for the headache.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help you with your combo's grinding sound and control lock turning on and off. We recommend sending us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
One of our best buys
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This all-in-one washer/dryer combo has been a terrific purchase. Not only does it work great but it has freed up space in our laundry room not having to have two machines. Couldn't be happier with our purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great washer / dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient and easy to set up. Installed in condo where there was no gas connection. No issues with electric outlet either.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Top notch!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch! I love it! It has made doing laundry a real pleasure. Easy to use. Has settings for every kind of wash.
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear you're enjoying your Combo. This 2-in-1 unit allows you to wash and dry a large load of laundry in about 2 hours without the hassle of transferring clothes from the washer to the dryer! We're confident this unit will continue to be an asset in your laundry routine for many years. - Julia@GEAppliances
Rated 5 out of 5 stars
No complaints
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Great space saver and no hassle laundry. Be sure to clean filters regularly.
I would recommend this to a friend- Cons mentioned:Weight
Rated 4 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Works likes it is supposed to but it is heavy. Don't try to move it by yourself.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for your feedback on the GE Profile UltraFast Washer/Dryer Combo. We're delighted to hear that you find it to be an excellent product that performs as expected. Your advice about not attempting to move it alone is valuable for others considering this appliance. If you have any further comments or questions, please don't hesitate to reach out. We appreciate your choice in GE Appliances, and your satisfaction is important to us. -Kacie@GEAppliances
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
The perfect Washer/Dryer combo has arrived!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Saves a ton of space. The all-in-one feature works like a charm. You no longer need to be home to move a load of clothes from the washer to the dryer. The ventless technology is amazing... The smart soap and softener dispensers are amazing as well!!
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Best appliance ever!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best appliance I’ve purchased in decades! Huge energy saver and space saver! No more back aches pulling wet laundry out of washer and lifting above head into a stacked dryer! Laundry comes out clean and fresh and unit vents itself! Thank you GE for a terrific all in one washer/dryer!
I would recommend this to a friend Rated 4 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is wonderful. Very happy with my purchase. Only issue I had was when it was delivered the guys didn’t remove the shipping bolts in the back of the unit.. this is the first washer/Dryer ive ever purchased so i didnt really know that was a thing. the first couple of uses when it got to the spin cycle i thought it was going to take off like a rocket ship. Long story short, make sure the shipping bolts are removed before firing up this Combo.
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item. Best decision i made for me and my family.
I would recommend this to a friend- Pros mentioned:Ventless
Rated 5 out of 5 stars
President, Kitchen Expo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried this out to see if this will work in my clients condo unit. And this machine is amazing. This is a game changer for anyone living in a condo without a vent to the outside. Or in an home as well. No need for a vent to clean out anymore.
I would recommend this to a friend - Cons mentioned:Drying time
Rated 4 out of 5 stars
Like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes some time to get familiar with the options. Works great, but you need to do smaller loads for the items to dry completely the first time.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Magnificent
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely ingenious. This product not only saves time it saves a lot of space. All in one washer and dryer, no vest required and 110v not 220. It’s magnificent I just love it.
I would recommend this to a friend - Cons mentioned:Drying time, Reliability
Rated 1 out of 5 stars
Washes great, drys poorly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace pump with in two months of buying, it doea not dry very well. Would not recommend to larger families.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you had to have the pump replaced on your new ultrafast combo. We'd like to assist with the drying performance of the unit. At the end of the cycle, certain items and the air inside may feel slightly humid due to the air-tight seal. This is normal. Simply remove the items giving them a quick shake and they will feel dry in seconds. If your clothes still need a little extra drying, try the “More Dry” option to add more drying time.
Also, be sure to update the software when needed. Keeping it connected to WiFi means you will always be notified through the SmartHQ app when software updates are available. These software updates can optimize your Combo's performance and address any potential drying issues.
For more troubleshooting, please refer to the following article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063822
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Best upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on a whim... zero regrets. Easy controls, large dispenser bins, easy to clean filter. Clothes are cleaner than my old machine. Times are as good as standard machines ... better because you don't have to switch them over. Hard to judge electric use, but youtuber says less.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks so much for sharing your experience with our Ultrafast Combo! We’re delighted to hear that it’s been the best upgrade for your home and that you’re enjoying the easy to use controls, the large Smart Dispense features, and the awesome convenience of not having to switch over your laundry. Thanks for being a part of the GE Appliances Family and don’t hesitate to reach out if there is anything we can assist with in the future. Have a great day! Lauren@GEAppliances
Rated 5 out of 5 stars
Zero complaints
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hesitantly splurged on this a little over a year ago (primarily because my ancient washer finally gave out, I only have space for a stacking set and *need* room on top for storage, and apparently all modern stacking sets are several inches taller for the same load capacity as my old set). I was worried it wouldn't live up to its promises, but I've had zero issues in the 15 months since buying this, it's made doing laundry more convenient, AND I have room in my tiny laundry closet for shelving!!
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
High Maintenace
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're going to buy one of these, I strongly suggest factoring the extended warranty into the price. The inventer control board died at 14 months, two months out of warranty. The Geek Squad techs have been to our house every Wednesday for the past month trying to fix it. The most recent repair only lasted 5 days. Now, nothing. It won't turn on at all. Watch YouTube videos on the monthly maintenance you'll need to perform to keep it running. There's two adults and three dogs in our household. You will have to make a real effort to learn the machine to produce normal/expected outcomes. The repair bill, thus far, is $700. We've had good luck with GE products in the past, but our experience with this product will have us looking elsewhere.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are very sorry to hear you've had this experience with your Combo model. We can understand how difficult this would be for you and your family and don't like that you've been inconvenienced. We'd like to get a little more information from you. When you have a moment, please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances
- Cons mentioned:Drying time
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment! At first I was scared because it wasn’t drying the clothes but after reading the instructions and everything it does! And it even leaves the clothes smelling better penetrating the softener smell .
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you choosing us for your purchase and being a valued GE Appliances customer. We are happy to hear you are impressed with it and it’s working better than expected!










































