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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1499 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the UltraFast Washer and Dryer Combo for its ease of use and energy efficiency. The low noise level, ventless design, and large capacity are also appreciated features. However, some customers have expressed concerns about the drying time, weight, and reliability. Additionally, a few customers have reported an initial unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,499 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don’t Purchase This Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most expensive washer/dryer I have ever purchased and by far the worst washer/dryer I have ever used. We take care to clean and baby this machine. However, it has broken down multiple times and I have had Best Buy and Samsung technicians in my house repeatedly. I have been forced to use laundry mats as my machine is often awaiting repair. A Samsung technician admitted to us that this model is unreliable. Samsung gave us a free cleaning kit so we could thoroughly clean lint buildup deep in the machine in recesses that I believe customers would not normally be expected to access. In my opinion this buildup occurs because of poor design.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We suggest reaching out to Samsung or bestbuy.com customer service department at 1-888-237-8289, or call your local store. GE_Appliances

  • Cons mentioned:
    Drying time

    Rated 1 out of 5 stars

    Not efficient and clothes do not dry smelling good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited of the prospect of not having to switch between washer and dryer and saving space in the laundry room. However, it does not perfrom as advertised. The descritpion indicates that the clothes will be slightly damp, but would dry by the time it is folded. It does not. We have tried to just have the clothes run an extra drying cycle and then some minutes. Clothes still come out damp, and smelly. Now for two months, we have seen no lint near the filter... We cleaned the unit as instructed and the clothes now just come out wet. We will have to set-up a our old dryer - not only do we have a 4 hour cycle, but we now need to take damp clothes and dry it in another unit for another 30 minutes. I bought this unit in June last year. We have been cleanining and tryind different dry times and extra dry time with no effect. We are lucky it is summer.. right now we just air dry it on the laundry table, bed, basked wherever we can spread. This will not work in the winter

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      For odors, we do recommend running the Self Clean cycle. You can view more on this on page 30 of the Use and Care manual. We also recommend ensuring that the pump filter of your unit is clean. The full instructions for cleaning this can be found on page 21 of the previously mentioned manual. If these tips do not resolve the issues, please schedule service by calling 833-426-3393. GE_Appliances

  • Rated 5 out of 5 stars

    Glad we bought it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were hesitant to purchase but so glad we did!!! Does a great job, in good time, takes up less space!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one unit has been a game changer for our house! I am still learning things that this machine can do! This unit has enabled the ability to have a folding area in my small laundry room! I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 5 months, nice cool features, quiet, definitely a space saver BUT it does not dry well, leaves clothes damp most of the time no matter size of load.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret hearing this! If you have not already done so, we encourage you to make sure the Combo is connected to your WiFi using our SmartHQ app. The app will let you know if an over-the-air update is available. That may be all you need to improve the dry performance. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experince

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and perfect for my home! Very easy to use and would purchase one again if needed

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 1 out of 5 stars

    Too Good To Be True!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it sounds too good to be true…IT IS!!! This turned out to be a nightmare! For the first 8months things were pretty good (although the dryer always left clothes slightly damp). But for the past 3 months I have had service men at my house both from GE & the geek squad repairing every single part of this machine (basically building me a new machine from within). They replaced sensors, filters, wires, boards, the motor, the list was endless!!! And after 3 long months without a washer/dryer, they finally decided to take it back and give me a replacement! Needless to say I will be going with a traditional washing machine and separate dryer and NOT GE!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that you've had this experience with your Combo. We certainly understand how important it is to have your unit working properly. We're glad that you've been able to get a replacement approved. We do hope to have the opportunity to earn your trust moving forward. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Very Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this All in one washer/dryer for 4 days, BUT I can say I am very impressed with it. While you can pause it after the wash cycle and take any item out or add a dryer sheet or just let it go from wash to dry. It dries the clothes. It may feel a tad damp, but if you give them a shake or two it will be fine. No kidding just like the book says they are dry! I was worried at first that I wouldn't like this new washer/dryer, but I can Honistly say I Love it !

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    I actually enjoy doing laundry now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a time saver. No more forgetting to move the wet clothes. Saves energy and no more clogged dryer exhaust vent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laundry!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1, clothes are fully dried, takes about 2 hours total for a regular load. Easiest laundry to use ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers as Promised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month in, and we are very happy with the switch. We built a new laundry room, so getting to skip the typical hookups required for an electric or gas dryer was a nice money and effort saver. The unit works really well, though we are hoping for some app updates over time. For example, starting the machine from the app either isn’t possible, or it is broken, and the documentation is rather vague so I’m not sure which it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase we have ever done.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washer dryer combo. It is so easy to do an entire load within an hour and a half.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Get one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one, state of the art, if you don’t have one get one and if you have one get another one, simply the best

    I would recommend this to a friend
  • Pros mentioned:
    Ventless

    Rated 5 out of 5 stars

    This is a breakthrough! Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a breakthrough! Worth it. Load, ON, and forget. Lint cleaning is easy. No duct required :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Problem Solver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo solved all my problems. I only had to get water and drain hook ups installed which saved me tons of money on getting electrical and venting (which wouldn't have even been possible in my Condo most likely). This washes and drys the cloths just as well as when I used a laundry room with traditional washers and dryers. Also the clothes are dry and hot when they come out which I was not sure about. Lint filter collects both cat and people hair well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working like magic … its only been a month but not having to remember to put clothes in dryer is underated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as pressing play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine suits our lifestyle. It is nice to come home to clean clothes and not wet musty clothes that didn’t get changed over. Only complaint is that a little water sometimes stays on the door gasket seal. This can allow clothes to get wet while taking them out. The liquid detergent drawer holds almost half a container of detergent and softener. Using the automatic detergent settings loading the wash is as easy as pressing play.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Effective and Efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing machine. It’s the most effective and efficient washer and dryer I have ever used.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thank you for your feedback! We're thrilled to hear that your Combo has impressed you with its effectiveness and efficiency. Having a reliable and efficient appliance can certainly make a difference in your daily routine. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Happy laundering! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer/dryer out there. Space saving one but does it all, it washes and dries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase we have made. We use it knowing that our clothes are in the best machine.

    I would recommend this to a friend