Customer Ratings & Reviews
- Model:
- GTW585BSVWS
- SKU:
- 6530135
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 4.5 Cu. Ft. Top Load Washer, particularly noting its quiet operation, effective cleaning, and user-friendly design. The large capacity is also appreciated, along with the inclusion of an agitator. However, some customers have reported issues with the spin cycle noise and the machine occasionally going off balance, with a few mentioning water leaks.
This summary was generated by AI based on customer reviews.
I would buy something else
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."max" fill is only 1/2 so if you need to wash something bulky like a bedspread, you have to wash the bottom half, pull it out, turn it upside down and wash the other half. It walks across the floor & I'm afraid it's going to pull the hoses out. Auto fill doesn't work at all - the top 1/2 of your clothes are dry
No, I would not recommend this to a friendPoor quality, doesnt clean well
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE no longer provides the same quality in making their products as they used to
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Water level.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not let you control water level like It says.
I would recommend this to a friendBrand response from GE Answers
Posted .This washer has the following water level controls: Auto, Low, Medium, High, and Max. If the water level is not changing on your water, we encourage you to ensure that your water connections are fully on. If this doesn't help, please schedule service by calling 833-426-3393 so our Bodewell technicians can ensure your unit is working properly. -Kacie@GEAppliances
Very poor quality for a GE product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE! The machine looks great but washes clothes poorly. They remain smelly and stained. You cansee the clothes stay in their same spot as they wash. The deep fill doesn’t actaully fill the tub. Do not waste your money. BEST BUY switched the machone out without issues.
No, I would not recommend this to a friendInstall Crew Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a chance to use it. Best Buy installation crew was extremely unprofessional, to the point I had them take the machine back and bought the same one from Home Depot for a cheaper price and the delivery and installation went flawless.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you had trouble with your retailers’ install service and ended up needing to return your unit in the process. We are glad though that you were able to find the same unit and your experience and install of the unit went well. If you would like to discuss your install service experience further, we would suggest contacting bestbuy.com customer service department at 1-888-237-8289, or calling your local store. Dianna@GE Appliances
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't give it more than three stars, the clothes are wet after spinning, and it moves and sounds very harsh when spinning.
No, I would not recommend this to a friendLindaP
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please disregard my previous review. I actually got an LG front loader.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you decided on another unit and hope we can earn your trust back in the GE Appliance brand in the future.
Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was noisy... Went back to get another brand....
I would recommend this to a friendNot happy customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never delivered and Geek squad must have damaged in delivery process and never communicated with me. Rescheduled and never showed again with no call
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to share your experience. If you need help regarding your install and delivery you can reach out to bestbuy.com customer service department at 1-888-237-8289, or call your local store. Dianna@GE Appliances
Dirty laundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having to wash a load twice in order to get clean clothes is ridiculous. Bring back the old fashioned top loaders. This high efficiency stuff is not getting the job done.
No, I would not recommend this to a friendGE Top Load Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was very loud. The water levels were not automatic and the soap and lint remained on the clothing after the rinse was complete. It also did not thoroughly rinse so the clothes were heavy with too much moisture.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you letting us know your experience with this washer. There are sounds you can expect to hear from your unit. We recommend viewing the article on our GE Appliances website called "Top Load Washer - Normal Sounds" to get a better idea of what to expect. If there is detergent left on your clothes, please ensure that you're using the correct amount of detergent. Too much detergent can cause residue to be left behind. You can also run a "Rinse and Drain" cycle to ensure that your clothes get spun out fully. If these tips do not help, please schedule service by calling 833-426-3393 so our technicians can fully investigate. -Kacie@GEAppliances
It's cheap but don't buy it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine stops if the clothes inside are not balanced. It's stupldly difficult to clean anything bulky beacause it eventually gets more fabric on one side and then stops. Don't buy it.
No, I would not recommend this to a friendLOUD!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think im going to return this washer and druer set. It is so loud. Not happy with my purchase :(
No, I would not recommend this to a friendWay too loud!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not believe how loud this washer/dryer combo was. Both the washer and dryer were outrageously loud and unbearable. Retuned after a week.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than two months old and the tub is rusty. Very rusty where the water enters the tub.
No, I would not recommend this to a friendJunk washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a disaster Doesn’t work You have to re-arrange clothes 3-4 times for the machine to get to the end
No, I would not recommend this to a friendBroke the first month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine broke the first month and over returning date. Now having issues with manufacturing company. To get it fixed.
No, I would not recommend this to a friendNoisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is very Noisy when agitator is running.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your feedback. Your new washer may sound different from your prior unit because of the newer technology. Clicks, flowing water, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. For more details, please review the support article on the GE Appliances website titled: "Top Load Washer - Noises Heard During Agitation." If you believe the noise you're hearing is abnormal after reviewing the article, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No working well. Loud noise the softener no work I haven to change the machine
No, I would not recommend this to a friendDo Not Buy this washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Made very loud noise when running. Returned it for an LG washer which is wonderful…very quiet.
No, I would not recommend this to a friend