Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal.
  • Alt View 15. Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal.
  • Alt View 19. Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal.
  • Powerful suction: Deep-clean carpets and tackle bare floors with powerful suction.
  • "12-foot reach Up to 12' of total reach to clean stairs or anywhere above the floor without lugging the vacuum."
  • Shark ROTATOR Shark POWERFIS Powerful pet hair pickup Handle hair that your cats and dogs leave behind.
  • Shark IRIS Powerful cleaning above the floor. Detach the hose & attach accessories for easy cleaning above the floor with extended reach.
  • Easy maneuverability with advanced swivel steering. You can easily maneuver around furniture and more.
  • Shark Easy-Empty Dust Cup Anti-Wrap technology within the dust cup means no reaching in to empty the debris.
  • Odor Neutralizer Technology Guards against bad odors inside your vacuum for a fresh-smelling home. Compared to Shark* ZU102 without Odor Neutralizer Technology.
  • Odor Neutralizer Technology for a fresh-smelling home: Compared to Shark* ZU102 without Odor Neutralizer Technology.
  • Standard Brushroll: Hair Wrap Anti-Wrap Self-Cleaning Brushroll Pet Hair Long Hair
  • The text on the image is grouped as follows: 1. Rotator: A vacuum cleaner with a rotating brush. 2. Odor Neutralizer: A device that neutralizes odors. 3. Shark: A vacuum cleaner with a red and black design. 4. PowerFins: A vacuum cleaner with a red and black design. 5. HairPro: A vacuum cleaner specifically designed for cleaning hair.
  • PowerFins HairPro TM Grips & captures embedded hair Fine Dust Large Piles Embedded Dirt PowerFins Nonstop contact on carpets & floors.
  • Shark ROTATOR DOOR NEUTRALIZER - Shark ANTI-ALLERGEN COMPLETE C SEAL Captures & traps over 99.9% of dust & allergens. POWERFINS Based on ASTM F1977 of particles 3 microns and larger.
  • What's in the box: Shark Crevice Tool Pet Multi-Tool ROTATOR
  • Get to know the Shark Rotator Pet Vacuum: 1. 3XL Capacity Dust Cup: 3XL-capacity for long cleaning sessions with fewer interruptions to empty the dust cup. 2. Anti-Allergen Complete Seal with PA Traps: 99.9% of dust and allergens inside the vacuum. 3. Odor Neutralizer Technology: Guards against bad odors inside your vacuum for a fresh-smelling home. 4. Self-Cleaning Brushroll: Powerful pet hair pickup with no hair wrap. 5. PowerFins HairPro: Dig deep into carpets & directly engage hard floors, with incredible hair pickup. 6. ROTATOR Shark:
  • Shark Rotator Odor Neutralizer Upright Vacuum Overview Video video 0 minutes 40 seconds

Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal

Model:
ZU102
SKU:
6530498
Highly rated by customers for:
$199.99
Save $100
Comp. Value: $299.99

Customer reviews

Rating 4.6 out of 5 stars with 931 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Rotator with PowerFins HairPro Upright Vacuum, praising its incredible suction power and overall performance. Users appreciate its ease of use, particularly when emptying the canister, and its effectiveness in hair removal. While the vacuum is lightweight and operates at a low noise level, some customers have noted the absence of headlights and expressed concerns about the odor neutralizer's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 931 reviews
  • Pros mentioned:
    Suction power

    GIRISH

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKING GOOD BUY THIS PRODUCT FROM BEST BUY BEST VACUUM

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Great with pet hair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction on this vacuum is fantastic and does great with pet hair! Plus the odor neutralizer leaves a pleasant smell while vacuuming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good and to set up took.no time at all

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum.use it for every thing.good on tile wood or carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Works for houses with multiple pets

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction especially for pet hair. I have 3 dogs and multiple cats and this keeps the pet hair under control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Vacuum Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was given as a gift. The family we gave it to has two cats. They loved it. They said it work great!

    I would recommend this to a friend

  • Powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vacuum, it picks up so much dirt! The only downside is how heavy it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy peasy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to use. Picks up great! Can get into lots of spaces

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Good vacuum

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good vacuum cleaner, it's strong and powerful, it cleans well, and it's not heavy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum very easy to use! Cleans well and easy to empty debris.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Great value for a fine product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our 20 plus year old Kenmore and this was a great choice. It really sucks in a good way!!

    I would recommend this to a friend

  • Works as described

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average midrange shark. Kind of sad that the bristle head doesn't come off like my others but that's my fault for not reading the description.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Great vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum has great suction and cleans very well! I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    It literally sucks

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I have ever used. It actually pulls up dust that my previous vac couldnt reach.

    I would recommend this to a friend

  • Nice Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model seems to work very well. the reason I gave it a 4 instead of a 5 is due to the fact that in both my previous Shark vacuums, they had lights on it to see the area you were vacuuming and also on the wand. I just expected to have it on this model as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Marvelous

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WENT TOGETHER EASILY WORKS WONDERS & IS LIGHT WEIGHT ENOUGH i CAN EASILY VACUUM THE ENTIRE HOUSE ALL IN ONE SESSION

    I would recommend this to a friend

  • The Shark

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark is a nice vacuum, it swivels and does the job. The detachment is great for the stairs and the hose extension is great for the high areas

    I would recommend this to a friend

  • Shark!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I've ever had really holds in the odors and picks up dirt from the bottom of the carpet

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to deal with pet hair and my own long hair and it’s amazing. This is a great buy, would buy another for sure.

    I would recommend this to a friend

  • Hot Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum It’s smooth, durable and lightweight. Very easy to maneuver and great price.

    I would recommend this to a friend
Page 29, Showing 561-580 of 931 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.