Customer Ratings & Reviews
- Model:
- ZU102
- |
- SKU:
- 6530498
Customer reviews
Rating 4.6 out of 5 stars with 932 reviews
(932 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Rotator with PowerFins HairPro Upright Vacuum, praising its incredible suction power and overall performance. Users appreciate its ease of use, particularly when emptying the canister, and its effectiveness in hair removal. While the vacuum is lightweight and operates at a low noise level, some customers have noted the absence of headlights and expressed concerns about the odor neutralizer's effectiveness.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is wonderful and so easy to Maneuver over thick rugs. I would highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missed my old Sharp but this is even better Ty Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum available so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice vacuum, works great on carpet and hardwood floor.
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The self cleaning brush is a life saver! Now if only my dogs would stop trying to “save me” from it!
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tom up at that dept. The other young man I believe is Kyle. So pleaee with their help on everything.
I would recommend this to a friendRated 5 out of 5 stars
Great value, works like advertised!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best vacuum cleaners I’ve ever seen! $250 vc compared to $600+ like Dyson.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Shark zvscuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all purpose vacuum with a cord, not a battery that can go dead in the middle of cleaning,
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a great vacuum and we were not disappointed. Shark has always been top notch!
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for what u use it for i recommend it to anyone looking for a good product
I would recommend this to a friendRated 5 out of 5 stars
Our Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally have one for each home now, Exactly what we were looking for!
I would recommend this to a friendRated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an efficient vacuum,love the fact I can use on hard floor and carpet.
I would recommend this to a friendRated 4 out of 5 stars
Carpet mode
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On carpet mode the vacuum gets caught depending on how long the carpet is. My rug is an inch amd a half long and the Vacuumgets caughton it amd i can'tclean it.
I would recommend this to a friendRated 5 out of 5 stars
You wont regret it!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its one of the best purchase ive ever made! Its so worth it!!
I would recommend this to a friendRated 5 out of 5 stars
vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. My last shark lasted 15 years and only replaced because of the new vacuum features.
I would recommend this to a friendRated 1 out of 5 stars
Downgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this model was an upgraded version of the ZU62, but aside from adding a cord holder near the handle (which doesn’t work well), I don’t see any improvements. The odor neutralizer was especially disappointing—it not only failed to impress but actually gave me a headache. When I contacted Shark, they said there were no alternative options and simply advised me to remove it. That left me without one of the main selling features I bought the vacuum for. On top of that, the vacuum feels like it’s made with cheaper materials, and the accessory was so poorly designed that I ended up having to reorder it. Overall, this upgrade feels like a downgrade.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for your review!
We’re truly disappointed to hear about your experience with this model. It’s frustrating when an upgrade doesn’t deliver the improvements you were expecting especially when key features like the odor neutralizer not only fall short but cause discomfort. We understand how disappointing it must have been to be advised to remove a feature you specifically purchased the vacuum for. We also appreciate your feedback regarding the build quality and accessory design. Your insights are incredibly valuable and help us identify areas for improvement.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Not a favorite
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't care for this vacuum cleaner. It has two settings: floor and carpet. I have thick carpet in one part of my home. This vacuum cleaner is hard to push on that carpet. I don't use it on the floor. It works well on normal grade carpet. I can't get those professional lines though. Also, it's not as smooth as my previous vacuum cleaner. It doesn't maneuver well.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have nevwr had a vaccum like this one it pi ks up so much.
I would recommend this to a friendRated 5 out of 5 stars
Vacum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the equipment, it is of very good quality and is very effective.
I would recommend this to a friendRated 5 out of 5 stars
best vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great vacuum wife love it. pick up great and moves very well
I would recommend this to a friendRated 5 out of 5 stars
Great new vacuum. Works great for pets
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our new vacuum. So much better than our old hoover.
I would recommend this to a friend

















