Customer Ratings & Reviews
- Model:
- WM6500HBA
- SKU:
- 6532181
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360, particularly praising its overall performance, quiet operation, and ease of use. Many appreciate the large capacity and reduced wash times compared to older models. The design and various features, including the steam option for deep cleaning, are also well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
LG PRODUCTS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and east to use. Install was exceptional.
I would recommend this to a friend A Perfect Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an LG washer at our previous home. The buyer wanted us to leave it. We purchase this LG when we arrived at our new home and we are not disappointed. This is a great washer
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have top loaded washer before. Biy, I did not know the difference. I think front loaded washer so much better. Washing good, senses load, impeccable job. Love it!
I would recommend this to a friend- Cons mentioned:Balance
Pillows won't spin dry
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase a GE set and return it in less than 30 days and purchase this LG set on 1/25 and for the most part however I am washing a few pillows, and the washer will not spin dry it keeps saying the machine is unbalance so I have two pillows that I can't dry. Not sure I could recommend this product
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that the LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 didn't meet your expectations. Your feedback is important, and we understand your inquiry regarding the spin cycle. To help the unit balance correctly when washing pillows, we suggest adding a few similar items like towels to help distribute the weight more evenly during the spin.
https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-black-steel/JJ8VPZ6YGL
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo
Best washing machine ever owned by far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves doing laundry again with this set. This washer is super efficient and work’s excellent! I do appreciate using this and the matching dryer we bought, it’s top of the line!
I would recommend this to a friend- Pros mentioned:Overall performance
Mr Lee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great deal! And great service! I am buying in best buy most of my tech purchases.
I would recommend this to a friend Great upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the 6500 set for about two weeks so far. Upgraded from a HE top loader - impressed with the drastically reduced cycle times compared to the machine it replaced. Has all the same cycles and features as the 6700 (aside from auto-dispense detergent). I prefer the tray layout and benefits of measuring my own detergents/softeners which the 6700 does not allow to be done for softener.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
GREAT WASHER
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing, cuts down normal wash time to half then usual washers. My Samsung washer that I replaced with this was doing a “normal load” in 47 minutes. This LG washer does the same load on “normal” mode in 29 minutes. Saves you time and money on your water bill! Also the washer can hold a decent amount of detergent and it auto dispenses it for every wash, when you get low on detergent or softener it lets you know and beeps at you. Overall I rate this washer an absolute 10/10
I would recommend this to a friend- Pros mentioned:Overall performance
Washer 5.5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is working so well. Didn’t have any problems.
I would recommend this to a friend Amazingly SMART Washing Machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazingly smart washing machine - so many options to get your laundry perfectly clean. Highly recommend!
I would recommend this to a friend- Pros mentioned:Ease of use
LG Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is great! I am so glad I chose it. Installation was smooth. There is a little learning curve, but intuitive enough to run a load right away.
I would recommend this to a friend - Pros mentioned:Capacity
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and user friendly. Easy to use, settings are easily accessible. The application works well and the customizations are one of a kind.
I would recommend this to a friend LG Appliance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was reluctant to buy at first because of the small LCD display. I only had it a couple of days but find it works fantastic. Love the wi-fi capabilities and alerts of cycle completion.
I would recommend this to a friend- Pros mentioned:Overall performance
AI enabled Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. very Satisified with the quality and functionality, options
I would recommend this to a friend - Pros mentioned:Design
Modern Washer nice AI features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AI Powered and Automatic Detergent dispenser works well Awesome Neat and clean design.
I would recommend this to a friend BEWARE - DO NOT BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the worst appliances I have ever purchased. Let's take a look at ALL the things that are wrong with it, and I have only had it around 6 months. 1 - It gives a drainage error EVERY SINGLE TIME I wash anything. We have always taken very good care of the machine, including cleaning out any filters, etc. We have done everything to rectify this problem of having constant drainage errors. We now have to keep a vacuum next to the washing machine to "clear" the "clog" for a load to even finish. 2 - The screen on the front knob is unreadaable about half the time. (see photo) We have to unplug it to reset the screen. It will stay fixed for a couple of days and then become unreadable again. 3 - The machine WILL NOT DRY in AI mode no matter what we do. The clothes come out warm and soaking wet. The machine will dry on every other cycle, except for any of the AI stuff. So, please save yourself some annoyance and buy absolutely anything on planet Earth except this machine. We have someone "coming out to look at it". However, I don't see how they are going to be able to fix this lemon.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Julie. Thank you for taking the time to share your detailed feedback with us. We understand your concern about dealing with so many issues with your LG Washer (WM6500HBA) model, problems with drainage errors, an unreadable screen, and the drying function. We really aim to provide reliable, high-quality products that meet our customers' needs.
We appreciate all the care you’ve put into maintaining your machine. The screen issue and the drying problem in AI mode are definitely concerning, and we’re here to help you sort this out. In the meantime, if you’d like more information, feel free to check out https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078.
Since you’ve already set up a technician visit, we’ll make sure everything gets resolved smoothly. Just send us a private message on social media @LGUSSupport with your order details and any photos of the issues you've mentioned. Our team will take it from there and explore all possible solutions for you, whether it’s a repair or a replacement. Take care! ^Juvy
- Pros mentioned:Ease of use
Great to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use! Easy access to throw in clothes which i love because i don’t have to bend down getting the clothes out of the dryer or washer!
No, I would not recommend this to a friend - Pros mentioned:Ease of use
LG washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was completely amazing product or item. Even though a little scratch of damage at the lower side because of the delivery it's ok.its easy to used.
I would recommend this to a friend - Pros mentioned:Ease of use
My LG washer and dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my l g washer and dryer. It's very easy to operate especially Turning the controller to AI. It washes perfectly and the clothes are dry just as they should be.
I would recommend this to a friend Excellent fully fearured washing machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this machine machine for about a month now and can say that I have had nothing but a possitive experience so far. I love the auto metering soap and fabric softener feature. I did a lot of research before buying and it seems this model has a good reputation for reliability and functionality.
I would recommend this to a friend