Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Sony headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable on the ears, noise canceling, and long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LadyT,
Thank you so much for sharing your experience with the WH-CH720N headphones! We're thrilled to hear that you're enjoying their comfort, impressive noise-canceling capabilities, and extended battery life.
Thanks for choosing Sony!
Best regards,
- Stephanie
Super Comfy and Long Battery Life!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the perfect headphone in my opinion. They are super comfortable, have great sound quality, and are easy to connect with a long battery life! I wear these pretty much all day every day and have no issues!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaT, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Budget over ear headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these Sony WHCH-720N headphones are amazing for the price. If you are sporting an Android phone these headphones are equipped with Fast Pair and will connect automatically once you turn them on. if you are in the market and looking for a good quality sounding headphones, I recommend you getting these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raul,
Thank you for an amazing review and recommendation! We're glad we were able to give you a great deal. Your purchase allow us to continue to do what we love and provide you with quality products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
JV’s Quietcomfort
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design and quality of this product is above the expectation. Using this product is making me eargasm.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, We're truly glad that it exceed your expectations. Enjoy and thanks for choosing Sony! -Jess
Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, although I couldn’t connect to multiple devices at once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoL,
We're glad to hear that the WHCH720N Headphones are working well! It is true that they don't support multipoint connection; however, we have some other models that do support it, such as the WH-1000XM4 and WH-1000XM5.
If multipoint connection is a must for you, here is a link with more details: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000541784.html?search=multipoint
Thanks for choosing Sony!
Best,
Aldair
Headphone gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson seem to never take them off .i guess the quality and comfort meets his standard
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Zzz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality when listening to podcasts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zzzhdms, we're glad you like the sound quality of our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
Music on fire.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, just wish a headphone case came with the headphones. Noise cancellation is pretty good for the price. I wear these when I study and go to the gym. I had minor issues when connecting it for the first time but I got it to work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jackie, We appreciate your feedback and we are glad that you love your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
100% recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, sounds perfect, 100% recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GamarM, We're glad that you are enjoying the audio quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Fantastic purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I could have imagined. Sound is fantastic and the noise canceling is wonderful. I used these on a recent trip to Italy where I traveled by air and bus. I never had to worry about the battery, I just charged them when I arrived & they were good until I got home. They were a lifesaver!! lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mkboe, We're very grateful for this positive feedback! We're really happy to hear you're very satisfied with the excellent audio and noise cancellation of these headphones. Good to know you point out the amazing battery life that is also noteworthy. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess
love my phones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought these before and loved them so much I got my husband his own headset. I have the previous model. Both are well made and easy to use. I have had mine for 2 years and use them to watch TV and listen to music. The sound quality is excellent for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KellyP,
Awesome! Thank you for the purchase and we're glad to hear that you love the sound quality and price point of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you again for choosing Sony and your continued support is greatly appreciated.
-David
Love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using my headphones for a little over a month now and I love them! Great quality and it connects perfectly to my phone. Great purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThePharesWheel, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Christmas gift for a 17 year old. He says they work perfect and had them paired to his phone within minutes.
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, Cory! These headphones are indeed a perfect present to your love ones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
As Advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great Santa gift for my daughter. She’s very happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBC4E,
This is definitely a great Christmas present for your daughter! Nice to hear she is happy with her new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality purchase overall. The sound is an amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhyllisG,
Perfect! We're delighted to hear your enjoyable experience with the amazing sound quality and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Nice affordable headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable and sound great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Texhnog72,
We are very glad to hear that our WH-CH720N headphones are comfortable and sound great! We designed them with comfort in mind, making them lightweight and with soft ear pads, so you can enjoy your music for longer.
We truly appreciate you sharing your positive experience with us!
Thanks for choosing Sony!
Best regards,
Stephanie
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great! The buttons on the headphones are difficult to get used to.
I would recommend this to a friendYes! Would highly recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love! They fit nicely and they’re comfortable. They’re not too tight on my head. They have the option to noise cancel and the option to hear what’s going on around you. You can turn that on and off. I like that incase someone tries talking to me while I have them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephanie, Thanks for sharing your awesome experience with your Sony headphones. We are glad to hear that they are the best headphones for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! -Craig
Great choice for good headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is superb! Constrction! Sound! Noise cancel! Comfort! Very light weight for this style (covers entire ears). Microphone and Bluetooth perfect. Easy to charge. They aren't flashy - they simply work real good! Highly recommend! I think they're gonna last a long time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveEvansMass, Awesome! We are glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Good for phone use, but caution for pc zoom use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For use with phone they are fantastic, I bought these for my wife to do school work. They fit great and don't squeeze your head and sound good. the noise canceling feature help muffle background sound. Con is I purchased these for use with my wife's surface pro and the headphones don't want to connect for zoom calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseB, Thank you for the positive review! We're happy to hear that your wife like the great fit, superb sound, and excellent noise cancellation of the Sony WHCH720N. And we're sorry to hear about the zoom calling issue. When you use a video calling app, open the settings of the video calling application, and check that the speaker or microphone setting is specified as [Headset (WHCH720N Hands-Free)]. If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Hope this helps and thanks for choosing Sony! -Sam