WHCH720N Wireless Noise Canceling Headphones
A: Hi John, We apologize for any confusion. Our WHCH720N wireless noise canceling headphones are compatible with iPhones, iPods, Android smartphones and other devices that support the Bluetooth A2DP. These will perfectly work with Samsung smartphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your inquiry and I hope this helps! -Vincent
Q: Can they be used with hearing aids?
A: Hi RLPR, Thank you for your interest in our WHCH720N! You can wear them over hearing aids. Whether you’re working from home or relaxing with your favorite content, the WH-CH720N are ergonomically designed to be lightweight and comfortable. With up to 35 hours battery life, you can wear them and will stay comfortable for long periods of listening. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Hope this helps! - Kris
A: Hi PC, Thanks for reaching out and we apologize for any confusion. Our WHCH720N headphones have noise canceling feature. The noise canceling function generates antiphase sound against outside surrounding noises (such as noises in vehicles or noises from air conditioners indoors) to reduce the surrounding noises by canceling them out. We will report this to the right team to update the Specifications from Best Buy. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Hope this helps! -Vincent
Q: how do these fair in the gym? Could you spend an hour on a treadmill with them comfortably?
A: Hi matthew, Thank you for your inquiry! Our WH-CH720N wireless noise canceling headphones are not waterproof nor sweatproof. If spending an hour on a treadmill will make you sweat a lot, we do not recommend using these headphones. These headphones are perfect when walking or doing light exercises. You may also want to check out our truly wireless noise canceling earbuds that are waterproof (IPX4) such as the WF-1000XM5, WF-1000XM4 or LinkBuds S, which are great for workouts. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Hope this helps! -Vincent
A: Hi John, thanks for contacting Sony! We are happy to confirm that you can indeed use your WH-CH720N headphones in a wired mode. They come with a 3.5 mm headphone cable, which you can connect to a computer or an in-flight entertainment system. This provides a great option for listening to music when Bluetooth is not available or preferred. When using the headphones in wired mode, you can still use the noise-canceling or ambient sound features by turning the power on. However, please note that the Bluetooth function will be inactive in this mode. It's also important to know that the built-in microphone will not work when connected via the audio cable. If you receive a call, you would need to use your phone's microphone to speak. For a comprehensive guide on all the features and functions of your headphones, you can refer to the official help guide here: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777054.html We appreciate you choosing Sony and hope you continue to enjoy your headphones on all your adventures! Best regards, Gus, Sony Social Media Team.
Q: how deep are the ear muffs?
A: Hi Hope! I would say deep enough for every thing to sound very muffled while wearing with nothing playing… I like to where them sometimes even if I’m not listening to anything in my phone at the time.. lol
Q: Are they comfortable to use while lying in bed?
A: Hi Jesse, We appreciate your interest in our WHCH720N Bluetooth headphones. You can use these headphones while lying sideways. However, the size of these headphones might not be ideal for everyone if you're lying sideways. But, if you tend to sleep on your front or back, the WHCH720N is a great option due to its sophisticated style with exceptional comfort. Super-soft, pressure-relieving ear pads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Hope this helps. Regards, -Craig
Q: Are these on-ear or over-the-ear?
A: Hi Mama, These are over-ear headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your inquiry and I hope this helps! Vincent

WHCH720N Wireless Noise Canceling Headphones

Sony's intelligent noise-cancelling headphones with premium sound elevate your listening experience with the ability to personalize and control everything you hear. Get up to 30 hours of battery life with quick charging capabilities, enjoy an enhanced Smart Listening feature set, and carry conversations hands-free with speak-to-chat.

High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback.

Press ULT and feel the incredible power of sound and bass. ULT1 delivers deep low frequency, and ULT2 brings ultra-bass. Set the vibe with 360 Reality Audio, personalized EQs, and premium noise canceling sound-technologies for the ultimate audio experience. Find yourself at the center of your music wherever you are.
| Pros for Sony - WHCH720N Wireless Noise Canceling Headphones - Black | |||
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| Cons for Sony - WHCH720N Wireless Noise Canceling Headphones - Black | |||
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I’ve used these headphones for nearly 3,000 hours and can honestly say they are more than worth the price point. These are excellent for noise suppression and noise filtering in loud work environments, on planes, buses, and trains. The sound quality is clear and adjustable to your personal preferences with the Sound Quality app and gives you plenty of pre-made level adjustments so you can find what you prefer quickly (I use the Bright level adjustments). They work well for phone calls, have a good Bluetooth range, and hold 40-60 hours of charge even after nearly two years of constant use. Noise suppression will obviously drain the battery a bit faster, but even still these are my favorite headphones of all time. I will be repurchasing this make and model again if mine ever break. They’re just now beginning to show signs of wear on the actual ear cushions themselves, but the cushions are replaceable! Definitely worth the money :)
Posted by LisaV
I’ve been using the Sony WH-CH720N Wireless Noise Cancelling Headphones (Black) for a minute now, and honestly, they’ve been a solid win—especially for the price. The sound quality is great for casual listening, with deep, punchy bass that really shines in hip-hop, R&B, and pop. The mids can feel a little crowded at times, but nothing that ruins the vibe. If you want a more balanced sound, the Sony Headphones Connect app lets you tweak the EQ and make it your own. Noise cancelling isn’t as crazy powerful as their top-tier models, but for under $150 (and often way less on sale), it actually blocks out a good chunk of background noise—perfect for commuting, studying, or just zoning out. Comfort-wise, these headphones are super lightweight, and the ear cushions are soft enough for all-day wear without that annoying pressure feeling. The battery life is wild—up to 35 hours with noise cancelling on and up to 50 hours without it. Plus, you can get around an hour of playback with just a quick 3-minute charge, which is a lifesaver when you're on the go. They also support multipoint Bluetooth pairing, so you can stay connected to your phone and laptop at the same time, which is super clutch if you’re multitasking. The build is a little basic since it’s all plastic and doesn’t fold or come with a case, but that’s honestly the only real downside I’ve noticed. Overall, the WH-CH720Ns are a budget-friendly steal. They deliver great sound, solid noise cancelling, long battery life, and enough smart features to make them feel premium without the premium price tag. If you're ballin' on a budget but still want headphones that get the job done (and then some), these are 100% worth
Posted by SamoneJ
If you're looking for budget Noise Cancelling headphones with excellent sound quality and EQ settings, these are your best bet. My girlfriend recently purchased these and with her first time getting into trying noise-canceling and over-the-ear headphones, she loved them. I was interested as I recently purchased the Sony WH-1000XM5 and I wanted to see if these were close to these headphones I will honestly admit, these are crazy good but do lack some of the features that the XM5s do have. PROS: Comfort and weight (Alongside to my XM5's the WH-CH720N's have the same lightweight and comfortable feeling as my XM5's. With wearing them for a few hours, I would honestly say that these feel really comfortable and does not give me any fatigue.) -Sound Quality (I was surprisingly blown away by how these headphones absolutely sounded and it was similar to my XM5's. I am not a hardcore audiophile but as a daily user of tech and just being an average person trying them out, it was great. If you are able to find a good setting for the EQs in the app, you can make these things sound like 200-250 dollar headphones.) -Noise Cancellation (These have great noise cancellation, especially for the price and it is able to eliminate the sound of road noise, people talking in an open room, and obviously random noise that you hear in a quiet room.) -Battery life (With the reported 35 hours of battery life is just insane. My girlfriend purchased these after about a week and receiving them for about 60-65% of the charge at this moment still having 50% is really good and she also uses them for being at home or when traveling.) CONS: -Build Quality (While holding these headphones and seeing how they feel on the hands, it feels cheap which is very understandable at this price point. But it would be nice for Sony to be able to possibly make a better quality pair of headphones at this price and I am fine with this because the sound is what mainly should impress you, especially at this price point which was purchased on sale.) -No case (It would be nice on having just a simple case that comes with the headphones to protect them. This is just a personal thing but as a person who spends their hard-earned money, you would want to protect your investment and not just let it sit in a bag possibly breaking them.) Overall these headphones are worth every penny and if you are someone who doesn't want to break the bank but still want the amazing sound quality, these are your best bet. There are other options out there that do fill in the cons of these headphones but when it comes to noise cancellation and EQ settings, I feel that Sony is top-tier when it comes to this.
Posted by Melvin