Customer Ratings & Reviews
- Model:
- 14-es0013dx
- SKU:
- 6535745
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Envy 2-in-1 laptop's convenient touchscreen, ease of use, and generally good performance. Many appreciate its lightweight and compact design, along with the positive battery life and competitive price. However, some users point to limitations with the RAM as insufficient for demanding tasks and occasional overheating issues. The 2-in-1 design and its flexibility are frequently praised.
This summary was generated by AI based on customer reviews.
Not a good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this laptop .. it started to show black screen and would sometimes turn on and sometimes not
No, I would not recommend this to a friendGot a Lemon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer Froze up And i could make coffee Before it downloaded Anything . It was a lemon ! However Best Buy refunded me . With no hassel .
No, I would not recommend this to a friendReturned this Computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not view all software correctly. After spending several hours with Geek Squad in person and with remote access I returned the computer.
No, I would not recommend this to a friendPoor customer service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is getting to a week that I ordered this item, as I am writing now I have still not receive the item
No, I would not recommend this to a friendBad WiFi Connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had issues with the wifi adapter since the day I purchased this computer. Not worth the money.
No, I would not recommend this to a friend- Pros mentioned:Speed, Weight
ENVY 14 inch is capable and light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an earlier version of this computer several years ago when I was at a different company. My main laptop is large and heavy and I was looking for a capable computer to take on business trips. When I saw the Envy in the store it brought back happy memories of my earlier computer. The HP Envy is an excellent size for travel and can do all the business programs. It is light and fast - and it does not cause back injuries! I could not be more pleased. I suspect that I will have it handy for years to come.
I would recommend this to a friend Pathetic product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just pathetic! within 1 month the fan gave up. Now, the system has gone slow and WiFi network keeps dropping.
No, I would not recommend this to a friendBad experience
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's too heavy. Bad sound. Freezed using Google or Microsoft office. Poor battery life.
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Good. Battery backup very less. Discharged very quickly. Performance is also not good. Go for lenovo yoga instead.
No, I would not recommend this to a friendPoor Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 20 days of use the battery is failing time to return thie piece or junk
No, I would not recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, very slow and not working well, sometime restarted automatically
No, I would not recommend this to a friendpass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery life: 3 h max terrible keyboard average screen brightness excellent webcam
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thank you for sharing your feedback. I'm sorry to hear that the product you received did not quite meet your expectations. That is not the kind of service we intend to offer our customers, and I can certainly understand how disheartening this must be.
I can recommend our support site where you will find troubleshooting solutions which will likely resolve the issues you're facing. You can find that here: https://support.hp.com/us-en/help/computer
We are always here to help and to assist you with selecting the product that best suits your needs. If you ever need help in the future, please don't hesitate to reach out to us directly at support.hp.com.
Alexis
HP Care
Hp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with the charger. It’s a 2 prong. They need to upgrade to usb-c.
No, I would not recommend this to a friendHorrible laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the worst laptop I've ever had, & I wouldn't recommend this for anyone!!
No, I would not recommend this to a friendCollege purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for my sister to use in college it is very Slow, wouldn’t recommend for college use
No, I would not recommend this to a friendTaking a century to return my money back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t received my funds yet on this purchase .
I would recommend this to a friendWaste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. The base speed on this laptop is 1.3 GHz
No, I would not recommend this to a friendMad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard acting up and it’s all the way in the Caribbean
No, I would not recommend this to a friendHP laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought both and both stopped working within the first two days
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Mike,
I’m very sorry to hear that this has happened to you. That is not the kind of service we intend to offer our customers, and I can certainly understand how upsetting this must be.
I believe that our team can assist you with this, so I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, click here: https://support.hp.com/us-en/check-warranty
Alexis
HP Care
- Pros mentioned:Weight
Replacement Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new computer. The intensity of the backlit keyboard is awesome. Never have an issue seeing the keyboard in poor light conditions. The size and weight of the computer itself are great and the graphics are wonderful. Great purchase for the price.
I would recommend this to a friend