Customer Ratings & Reviews

I like the computer, but it came with a wireless mouse and keyboard that had no transceiver. Useless. I ended up using an old wired mouse and keyboard. I use the computer for large Excel spreadsheets and it works fine.

It's not as fast as I thought it would be. Sluggish at times, lots of pauses. My biggest problem was with Geek Squad. They didn't properly transfer everything over, so missing a lot and I paid $179 to them to do a good job, but nope. I called and emailed, no response. I now have to pay another company to complete the transfer. I won't use Geek Squad again. I was warned by friends not to use them, but I didn't listen.

Service was impeccable, very polite and helpful staff. Every single time we go into the Cypress store we are satisfied. This computer is exactly what we were looking for.

This is an exceptional computer and I would recommend it to any customer.

The Computer came in with the wrong name, attempted to contact support for help and got nowhere.

I am getting used to it. So far I think it is great. Some of them updates over my old computer (Windows 7) are a ;ittle hard to get used to. Still trying to find some things i.e free games w/o ads thatt I had before.

I chose this HP pc because the screen ca tilt. I need that feature for the set up I have. I think the Dell did not tilt. Also the Dell was more expensive.

Bought this for my husband. He absolutely loves it.

Really very good product I use it for almost 3 months so far is my best.

I love this computer so much and am glad i chose this one to purchase.

Entire purchase was done in very knowledgeable and extremely professional manner, would definitely recommend.

Nice computer. We did have a few issues with it that were resolved.

HP-27 is an excellent All-in-one PC. Good balance of features in a streamline computer. The Geek Squad provided great service to set it up.

Prompt delivery and service. It was so easy to order.

Excellent for everyday use!! It does the job that need to be done

Really excellent product, I can't not be any happier. And of course, with a such good warranty,only Best buy can offered you!!and stand by it!! A piece of mind!!

Not all that happy with the functioning of this computer. Screen will black out for a few seconds. At times screen won't wake up after it goes to sleep. Cursor arrow won't appear at times depending on what you are using. The fan runs loud at times. No good reason is being given for these problems if it's the computer or Windows 11. Regardless my old system was superior to compared to this yet I had to buy because my old computer wouldn't support Windows 11.

Great Brand, Great Picture, Easy Set Up. A must TV

Amazing for keeping track of my husbands business stuff.

It took 90 days to find someone at Best Buy that knew how to set up the new computer I bought. When that was done, it took a month to finally get a bill to pay it off. I was told if I applied for a Best Buy credit card I would get $100 in store credit. That never happened because the sales person paid for the computer by using the card which I did not agree to that. It would be great if persons at Topeka BB were trained to be knowledgeable about store deals.